Zuma Reviews
Rated 4.5 based on 2131 Reviews
Japanese Restaurants in London
5 Raphael St, London SW7 1DL
Published on
January 16, 2024
Last updated
July 10, 2025
Zuma London garners a generally favorable reputation, with the aggregate customer experience suggesting a high-end dining atmosphere coupled with quality culinary offerings. Notable praise is directed towards the attentive and helpful customer service and the impressive food quality, especially dishes such as crispy langoustine, lobster tempura, skewers, rolls, wagyu with truffle, and scallops. Patrons often recommend Zuma for special occasions, reflecting the establishment's status as a destination for sophisticated culinary experiences. However, the reputation is not without blemish. Some customers find the pricing steep and raise issues with service inconsistencies, particularly during busy periods. The tipping policy has also been highlighted as a point of contention, and vegetarians report a need for improved accommodation of their dietary preferences. There are mixed reviews regarding specific dishes, with some patrons finding the sushi and black cod less exceptional.
Yes, many customers recommend Zuma London for special occasions due to its sophisticated atmosphere, high-quality dishes, and attentive service.
Zuma London does provide vegetarian options, but some dishes may not adhere strictly to vegetarian standards as they may be prepared in oils used for non-vegetarian items. It is recommended that vegetarians inform the staff of their dietary restrictions for customized dishes.
Zuma London includes a 15% service charge in the bill. However, some customers have reported that there may be an additional prompt for tipping beyond this service charge, which should be considered discretionary.
Informal, high-end Modern Japanese with sushi counter, robata grill and natural designer interior.
