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Shoryu Ramen Reviews Summary

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Japanese Restaurants | Manchester

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1 Piccadilly, Manchester M1 1RG

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Shoryu Ramen?

As of Apr 25, 2024, 2544 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Shoryu Ramen's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Waiting time was less than 5 minutes

Moderate price with excellent food

The staff are accommodating, and service is good

Great service!

Ordered the meaty for two and was delicious

From the moment we stepped into SHORYU Restaurant

Staff were helpful, told us about the menu

Their ramen is good but I think

The food was very disappointing

Noodles were soft even tho we ordered hard

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

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Shoryu Ramen's customer reviews analysis

Analyzing recent customer reviews for Shoryu Ramen reveals an overall positive reputation with a few areas of concern. Customers frequently mention quick seating even during busy hours, a vibrant atmosphere complemented by a unique drum greeting, and attentive staff. The diverse menu, particularly the Japanese Chicken and various ramen dishes, receives commendation for flavor and portion size. The restaurant's ambiance and friendliness of service staff, such as Alva, are repeatedly praised, often enhancing customer experience. However, concerns about food inconsistency are noted, with some customers describing ramen dishes as underwhelming or noodles not cooked to preference. Service charges without perceived corresponding service and occasional challenges with online delivery warrant attention. A trend towards satisfaction with dine-in experiences contrasts with mixed feelings regarding takeout services.

Positive Feedback

Shoryu Ramen appears to excel in providing quick and efficient seating during peak times, creating a memorable atmosphere with their drum greetings and engaging service staff. The menu items, especially the Japanese Chicken and the richly flavored ramen, are well-received for their taste and warmth, suggesting a commitment to quality ingredients and preparation. Positive highlights also include the attentive and accommodating nature of the staff, their proactive approach to allergies, and knowledgeable menu recommendations. The ambiance of the restaurant receives positive feedback, commending the dynamic environment and occasional special touches for celebratory occasions. Additionally, the speed and instructions for reheating provided by delivery services show customer consideration.

Concerns and Threads

Despite its strengths, Shoryu Ramen has received some negative feedback which slightly tarnishes its overall customer satisfaction. Issues cited include the texture and preparation of noodles, which can sometimes be soft or clumped together, deviating from customer expectations. The quantity of primary ingredients in some ramen dishes has been found lacking, causing disappointment to those expecting a richer bowl. Customers have also reported dissatisfaction with the imposed service charges, particularly when the perceived level of service does not meet expectations. Moreover, food temperature upon delivery has been a concern, although instructions for reheating are provided. The occasional discomfort due to unstable furniture further detracts from the dining experience.

Frequently asked questions about Shoryu Ramen

Are reservations required to ensure seating at Shoryu Ramen?

Reservations at Shoryu Ramen are recommended, especially during busy periods such as weekends, to ensure seating without a wait. However, efficient seating is often noted, with minimal wait times reported.

Does Shoryu Ramen cater to dietary restrictions or allergies?

Yes, the staff at Shoryu Ramen is attentive to dietary restrictions and allergies. They inquire about these in advance and provide menu recommendations to accommodate customer needs.

Is there a service charge at Shoryu Ramen and what does it cover?

Shoryu Ramen does apply a 10% service charge. This charge is intended to cover the overall service provided by the staff, although some customers have reported not feeling the charge is justified by the service received.

Recent customer reviews and testimonials for Shoryu Ramen

Shoryu Ramen
Edmund Wong
5-Star
a week ago
Waiting time was less than 5 minutes even though I came at lunch rush hour. Staff greeted us amusingly with drums, we got seated and the staff introduced us to the menu. The Japanese Chicken was delicious and warm, and the ramen was warm, soup tasted good with spring onions, perfect egg, pork and seaweed. Noodles were cooked nicely, not too soft and not too hard. Parking: NCP, yes they are everywhere around. Or just take the tram 🤯
Shoryu Ramen
S W
5-Star
4 days ago
Moderate price with excellent food! Their ramen is good but I think the Must-Have is their Chicken skewer. They are incomparable, even better than their ramen.🤣 They have 10% service charges, however I think it is not fair because they didn’t give me any service. I couldn’t even get anybody to get me a tap water.😥 Overall still worth to try.
Shoryu Ramen
Anna S
5-Star
a week ago
We usually go to corn exchange for food but wanted to try something new today. The food was very disappointing for me and my boy. My ramen was pretty much spaghetti style pasta with a bit of broth and one broccoli Stick,2 slices of seaweed +3 slices of tofu and my boy had 3/4 slices of meat and egg… we won’t be coming back. It was more pasta in that ramen than anything else..photos were taken before we started eating.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Shoryu Ramen's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%
More details
Shoryu Ramen

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
2544
reviews
Excellent
Good
Average
Fair
Poor
More details

About Shoryu Ramen

Japanese Restaurants
Serving authentic Tonkotsu Ramen with a passion. If you love ramen, you shouldn't eat anywhere else! Last order 30 mins before closing.
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