This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Blue Sakura?
As of Apr 04, 2024, 1665 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Blue Sakura's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
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Created by
Trustguide
Published on
April 4, 2024
Last updated
April 4, 2024
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As of Apr 04, 2024, 1665 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
The Blue Sakura Leeds earns frequently positive reviews, establishing a reputation for fresh and tasty food, particularly its sushi offerings, and a clean, spacious environment. Speedy and efficient service is a recurrent praise point, with the incorporation of tablet-based ordering enhancing customer experience by ensuring quick deliveries and minimizing wait times. Apt options for all-you-can-eat menus during the weekend are highlighted as a significant draw, providing value for money and a broad selection of Japanese cuisine. However, reviews indicate room for improvement in the dessert variety and a desire for coffee options. Inconsistencies with spice levels per customer requests and a lack of communication clarity due to language barriers represent areas for potential enhancement. A service charge applied without prior notice also detracts from the overall experience for some guests.
Positive Feedback
Customer experiences at Blue Sakura Leeds are predominantly characterized by the freshness and diversity of the Japanese cuisine offered, with particular commendation for the sushi and weekend buffet's variety. The efficiency and politeness of the service also stand out, with the introduction of digital, tablet-based ordering facilitating ease and speed of service. The establishment's cleanliness and aesthetically pleasing ambience contribute positively to the dining experience. Moreover, favorable value for money, especially for those able to make the most of the all-you-can-eat option, and policies focused on reducing food wastage, are well-received by patrons.
Concerns and Threads
The areas for improvement in Blue Sakura Leeds revolve primarily around the dessert options, which are perceived as limited and too heavy on pastry elements. The absence of a coffee selection is noted as a detracting factor for some guests. Additionally, concerns around the responsiveness of the menu to spice level preferences suggest a disconnect between customer input and food preparation. The language barrier experienced with the staff reflects a need for better communication training to ensure clarity in order taking. Lastly, the application of a service charge without prior customer notification has been a point of discontent, impacting the perceived transparency of the restaurant's pricing practices.
Frequently asked questions about Blue Sakura
Is it necessary to make a reservation before visiting Blue Sakura Leeds?
Yes, it is highly recommended to make a reservation prior to visiting, especially during festive periods, as the restaurant can get very busy.
Does Blue Sakura Leeds offer options for those with different spice tolerance levels?
While the restaurant provides a digital menu with options to customize the spice level, some customers reported that the food did not always match their requested spice preferences.
Are there any additional charges to be aware of when dining at Blue Sakura Leeds?
Yes, customers should be aware that a service charge may be added to the bill without prior notice, and there may be extra costs for drinks.
Recent customer reviews and testimonials for Blue Sakura
Dorina Timbur
5-Star
2 days ago
Very enjoyable experience for a sushi lover. Everything was fresh, delicious and served quickly.
The place is spacious and clean, which is quite refreshing compared to many much smaller similar restaurants.
Things to potentially improve:
1. The deserts. Only two options, both too 'dough-ey'
2. No coffee options at all. It would be nice to have a small selection.
Overall still happy and would definitely come back.
Prashant Rao
5-Star
5 months ago
Our best Japanese meal ever in a long time. Impeccable service quality, quick delivery, attentive and courteous.
We chose the weekend menu where you can eat all you can. It’s absolutely worth every pound that you pay. If I had one more weekend in Leeds, would have loved to enjoy this gourmet experience yet again.
Don’t miss the grilled mussels with spicy mayo sauce, grilled salmon with sauce.
Raluca Prisacariu
5-Star
4 months ago
I came back with my family for a second time and definitely not the last. The food is fresh and extremely tasty. The service is great and unexpectedly quick, and what I like the most is the way of ordering food, throughout the tablet, which makes everything so much easier and a time saver. As a food lover, I highly recommend this restaurant, without any doubts.
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
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