Ten Ichi's overall company reputation amongst customers presents a mixture of satisfaction and opportunities for improvement. Positively, customers highlight friendly staff, good location, and cleanliness as notable strengths. The restaurant's service is often perceived as efficient and the food receives praise for being hot and flavorful, with particular compliments towards the sushi offerings and specialized dishes created for those with dietary restrictions. However, customer experiences vary considerably; while some find the food to be a good value and worth the price, others regard it as basic and not worth the money, noting an ability to prepare similar food at home for less cost. Concerns such as a perceived lack of vegetarian options and accessibility issues are expressed, suggesting room for enhancement. Aesthetically, the decor's charm and cleanliness are well-received, albeit one review commented on an off-putting odor of frying oil. The restaurant's ambience was noted as pleasant, though one customer suggested the music could be improved to better suit the atmosphere.