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Harajuku Kitchen Reviews Summary

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Japanese Restaurants | Edinburgh

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10 Gillespie Pl, Edinburgh EH10 4HS

Trustguide Rating

TrustScore®
A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Harajuku Kitchen?

As of Mar 31, 2024, 900 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Harajuku Kitchen's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 31, 2024
Last updated
March 31, 2024

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Harajuku Kitchen's customer reviews analysis

Harajuku Kitchen - Sushi & Japanese Cuisine appears to have cultivated a strong reputation based on customer reviews, which praise the establishment's authentic Japanese cuisine, service quality, and dining atmosphere. Patrons frequently commend the restaurant on the exceptional taste and presentation of food, underlined by mentions of the aubergine miso starter and sushi being highlighted as noteworthy dishes. Service is consistently described as helpful, with staff such as Eva and Rich earning specific recognition for their seamless blend of professionalism with personal touch. This combination of culinary and service excellence seems to effectively contribute to special occasions such as birthdays. However, Harajuku Kitchen does receive minor criticisms, pointing to a few instances of lackluster dish components like watery rice and bland miso soup. Additionally, pricing and seating space are sporadically mentioned as points of contention, however, these seem to be offset by the overall positive dining experience.

Positive Feedback

Key positive aspects of Harajuku Kitchen - Sushi & Japanese Cuisine as identified from customer feedback include the quality and variety of the food, the expertise and friendliness of the staff, and the pleasant ambiance of the restaurant. Patrons describe the menu offerings as vibrant, flavorful, and aesthetically appealing, suggesting a commitment to culinary excellence and authenticity. The staff's willingness to guide first-time visitors through the menu and recommend dishes indicates a customer-centric approach. Further, the restaurant's ability to cater to customers dining alone with privacy considerations, as well as the coziness of the setting enhanced by the decor and music, contributes significantly to a positive dining experience. These elements collectively paint a picture of a restaurant that values not just the taste but the overall sensory engagement of its clientele.

Concerns and Threads

Despite the broad spectrum of positive feedback, Harajuku Kitchen - Sushi & Japanese Cuisine faces minor criticisms which marginally impact customer satisfaction. A handful of guests have reported instances of individual dish components, such as slightly watery rice and bland miso soup, that did not meet their expectations. These critiques suggest room for improvement in consistency and flavor profiling for an otherwise celebrated menu. Additionally, remarks regarding the restaurant's value proposition, with some customers finding the prices to be slightly on the higher side, could influence perceptions of affordability and worth. Moreover, concerns about cramped seating space and specific dish quality, like the crispy salmon, have been cited, although these seem to be isolated incidents rather than prevalent issues.

Frequently asked questions about Harajuku Kitchen

Does Harajuku Kitchen - Sushi & Japanese Cuisine accommodate first-time visitors unfamiliar with Japanese cuisine?

Yes, the staff at Harajuku Kitchen is known for their friendly and helpful service, specifically catering to first-time visitors by explaining the menu and providing recommendations.

Is Harajuku Kitchen a good choice for special occasions?

Absolutely, the restaurant is often praised for making special occasions, such as birthdays, a memorable experience with its quality food and exemplary service.

Are there any options for customers seeking a more private dining experience at Harajuku Kitchen?

Yes, Harajuku Kitchen features removable paper walls between some tables to offer increased privacy for diners who prefer a more intimate atmosphere or have concerns about dining in proximity to others.

Recent customer reviews and testimonials for Harajuku Kitchen

Harajuku Kitchen
Henry Palmer
5-Star
3 months ago
Absolutely Perfect! We visited for my mother's birthday and it absolutely made her day, best birthday lunch we have ever had. The food was incredible, the setting was amazing and Eva and Rich provided the best possible service. This was our first time eating at a Japanese restaurant so Eva kindly helped us navigate through the menu and help us pick the perfect amount of food. Rich was extremely kind, helpful and funny! Couldn't ask for anything more! Thank you.
Harajuku Kitchen
Eden Wijtsema
5-Star
3 months ago
This is my first time traveling alone, and eating alone has been extremely difficult for me since it makes me extremely anxious. They do offer takeout, but since I've already been out of my comfort zone by traveling alone, I might as well eat out as well! I've booked a reservation for 3 days, and all 3 days have been nothing more, but perfect! The dinner was very delicious and the waiters were extremely kind and helpful when needed. There are removable paper walls between a few tables, which is quite relieving, especially if there's another couple seated next to you. It makes the experience a little more private for you and less anxious if you're nervous (at least in my experience). It's definitely a recommended place with delicious food and a nice atmosphere! Can't wait to come next time when flying back!
Harajuku Kitchen
Minju Kim
5-Star
a month ago
Nice food!!! The sauce that came for the tonkatsu was especially delicious. My small critisms would be that the rice was on the watery side ever so slightly and also the miso soup was a little bland. The tonkatsu and takoyaki were amazing though and overall, my lunch was great. The restaurant itself has a cozy and friendly vibe, with calm music enhancing that. The staff members were all welcoming too. I will come back to try other dishes!🍙🐙
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Harajuku Kitchen's customers had a positive experience.

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Harajuku Kitchen

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
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Overall Rating
4.6
/5
900
reviews
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About Harajuku Kitchen

Japanese Restaurants
Woodsy bistro with exposed-stone walls serving sushi, noodles & other Japanese staples.
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