Viet Food Reviews Summary

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Vietnamese Restaurants | London

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34-36 Wardour St, London W1D 6QT

Trustguide Rating

TrustScore®
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F
Graded by
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Viet Food?

As of Mar 13, 2024, 3390 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Viet Food's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 9, 2024
Last updated
March 13, 2024

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Viet Food's customer reviews analysis

The reviews for Viet Food indicate a generally positive reputation, with multiple customers expressing satisfaction with the overall dining experience. Patrons highlight the friendly staff, appealing atmosphere, and expeditious service as standout aspects of their visits. Despite the restaurant being busy, notably during peak times, the staff are commended for their quick seating and food delivery. The Vietnamese cuisine offered is frequently described as 'amazing', 'delicious', and 'tasty', with specific mentions of diverse and impressive dishes such as the Grilled Black Angus Ribeye, Fresh Beef Brisket Noodle Soup, and an array of starters and sides. The portion sizes are considered decent, contributing further value given the central London location. The interior decoration of the restaurant received positive remarks for its coziness, adding to the overall ambiance. Cleanliness, particularly of the restrooms, is also noted positively. Recurring themes in the feedback are the quick service, exceptional quality of food, cozy atmosphere, and good value for money.

Positive Feedback

Customers are consistently pleased with the quality of food served at Viet Food, regularly singling out dishes like the beef sirloin stir-fry and crispy homemade spring rolls for praise. The diverse menu offerings receive recognition, with delights like the Crispy Five-Spice Soft-Shell Crab and Pho drawing particular appreciation. Moreover, the restaurant's atmosphere is described as 'great' and 'cozy', enhanced by attentively friendly staff and efficient service, aspects that significantly add to the customer experience. The quick service, despite crowded conditions, indicates a well-managed establishment capable of maintaining customer satisfaction under pressure. Portion sizes are viewed as generous, particularly in light of the central London setting, where prices can often be steep. Furthermore, the value for money, especially during lunch specials, is highlighted as a compelling reason for repeat visits to the restaurant.

Concerns and Threads

While the majority of feedback is strongly positive, some areas for improvement are noted in the customer experience at Viet Food. A recurring point of critique is the need to queue during peak hours, which can be a slight inconvenience for potential patrons. Although the service is generally rapid once customers are seated, the initial wait could deter some. A few critiques touch upon the desire for larger portions of specific items within dishes, like the beef in the beef pho, suggesting that some diners are seeking a more substantial meat serving. Additionally, although the selection of desserts is found to be very good, the limited options available may disappoint those looking for a broader range. These points, while minor in the overall context of positive reviews, indicate areas in which Viet Food could potentially enhance its customers' dining experiences.

Frequently asked questions about Viet Food

Do I need to book in advance or can I walk in?

While Viet Food seems capable of seating walk-ins efficiently, there is often a queue, particularly on Friday and Saturday evenings. To avoid waiting, it is recommended to book in advance.

Are there vegetarian options available on the menu?

Yes, Viet Food offers vegetarian dishes such as the vegetable noodle stir fry. Be sure to ask for the vegetarian options on their diverse menu.

Is Viet Food suitable for a quick pre-theatre meal?

Yes, due to the restaurant's rapid service once seated, many customers find Viet Food an excellent choice for a pre-theatre meal.

Recent customer reviews and testimonials for Viet Food

Viet Food
Khenh Ichikawa Do
5-Star
a week ago
Staff were very friendly and the atmosphere was nice. Food was amazing. We only had a selection of starters and sides so didn't try any pho or bun but was still amazing. I would definitely recommend
Viet Food
Ivilina Ivanova
5-Star
6 days ago
Great place for Vietnamese food, service was super quick despite being busy and we managed to get a table just walking without having to queue. The food arrived super quick and everything was tasty, also very decent size portions. The beef sirloin stir-fry and Crispy homemade spring rolls were my favourite.
Viet Food
Timber F
5-Star
3 weeks ago
My recent Vietnamese culinary adventure in London's Chinatown was simply amazing! The food was diverse and delicious, especially the Grilled Black Angus Ribeye and Fresh Beef Brisket Noodle Soup. Other dishes like the Stir-Fried Ribs with Leeks, Crispy Five-Spice Soft-Shell Crab, Crystal Shrimp Rolls, and Stir-Fried Hollow Heart Vegetable with Shrimp Paste were equally impressive. The "Fruity Infusion" and "Coconut Slap" for dessert were the perfect way to end the meal. I highly recommend this place, it's definitely worth a try! ⭐⭐⭐⭐⭐
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Viet Food's customers had a positive experience.

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Viet Food

Overall Rating

TrustScore®
A+
A
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Verified by
Trustguide®
Overall Rating
4.4
/5
3390
reviews
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About Viet Food

Vietnamese Restaurants

Inventive, high-end Vietnamese dishes served in a smart, minimalist space with a varied drinks list.

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