Key themes that emerge across the reviews include the attentive, welcoming nature of the staff (with specific praise for individuals such as Julie and her team), as well as efficient service and well-designed processes for both dining in and takeaway. Multiple reviewers mention being repeat visitors and appreciating personal touches, such as assistance with coats or detailed knowledge of the menu. The ambiance, blending Vietnamese and UK culture, is noted positively, as is the freshness and healthiness of the food.
In summary, Little Hoi An has built a strong reputation for its authentic Vietnamese cuisine and exceptional hospitality, as evidenced by repeat business and frequent recommendations. The restaurant is regarded as a standout dining destination in its community, drawing praise for consistency, personable service, and an inviting dining environment.