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Viet Bistro Reviews Summary

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Vietnamese Restaurants | Leeds

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159 Lower Briggate, Leeds LS1 6LY

Trustguide Rating

TrustScore®
A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Viet Bistro?

As of Apr 16, 2024, 582 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Viet Bistro's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 16, 2024
Last updated
April 16, 2024

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Viet Bistro's customer reviews analysis

Viet Bistro appears to be highly regarded for its authentic Southeast Asian cuisine, particularly Vietnamese offerings. Recurring themes in the customer feedback include the fresh quality and taste of food, the friendly and attentive staff, and the restaurant's ability to transport diners to the streets of Hanoi. Nevertheless, there are concerns related to the recent changes in portion sizes and recipes, particularly the Pad Thai, which has left some regulars disappointed. This indicates a possible shift in kitchen operations or management decisions impacting customer satisfaction. Further observations suggest the ambiance and food temperature could be improved for a more comfortable dining experience. It's noteworthy that despite the areas for improvement, many reviewers speak highly of their meals and the overall value, suggesting that these issues could be outliers rather than regular occurrences.

Positive Feedback

Positive feedback for Viet Bistro is marked by commendations on the freshness and authenticity of its food offerings. Diners praise the flavorful and well-presented dishes, often highlighting the summer rolls and pho as standouts. The staff's friendliness and attentiveness have been consistently mentioned, contributing significantly to the pleasant customer experience. Moreover, the restaurant's ambiance creates a cultural immersion that diners find appealing. The value for money proposition of Viet Bistro is also appreciated, offering high-quality Vietnamese food at reasonable prices.

Concerns and Threads

However, some challenges identified in customer reviews point to areas of improvement for Viet Bistro. Notably, there is dissatisfaction regarding the alteration in portion sizes and recipes, particularly the disappointment in the once favoured Pad Thai. This trend in feedback suggests a compromise on the culinary consistency that loyal patrons have come to expect. Additionally, the restaurant's indoor temperature and food warmth have been flagged by patrons; a more inviting environment and hotter servings could enhance the dining experience. Occasional reports of being understaffed may suggest strain on service capacity during peak times.

Frequently asked questions about Viet Bistro

What are the standout dishes at Viet Bistro?

Customers frequently recommend the summer rolls and Pho as standout dishes at Viet Bistro, particularly noting their freshness, authentic flavor, and high-quality preparation.

Has there been any changes to portion sizes or recipes at Viet Bistro?

Some customers have noted a reduction in portion sizes and changes in the recipes, such as the Pad Thai, which has affected the flavor and overall satisfaction for patrons who have previous experiences with the restaurant.

Are there any comments on the restaurant's ambiance and service?

Reviews indicate that the staff at Viet Bistro are friendly and attentive. However, there are comments suggesting that the restaurant could be warmer and food served hotter. Additionally, during busy times there might be limited staff, which could affect service efficiency.

Recent customer reviews and testimonials for Viet Bistro

Viet Bistro
cassius tyas
5-Star
2 days ago
My favourite south East Asian food in Leeds. A no frills taste of Vietnamese, friendly staff, diverse clientele and a real feeling you have stepped out of Leeds and entered Hanoi. The food is always fresh and so tasty, prices are low, couldn’t recommend it more highly and number of my Asian friends in there speaks volumes.
Viet Bistro
Agostina Denis Lopez Palazzolo
5-Star
a year ago
I am a frequent customer of the restaurant; I was very disappointed that they have reduced the portion of the Pad Thai, and not only that, the taste is no longer the same. Lack of flavor compared to what it was before. I prefer that the price of the dishes increases but that the quality does not decrease, much less the flavor.
Viet Bistro
Joyfull Foodstagram
5-Star
a year ago
We ordered Rare Steak Pho, Well-done Beef Pho, Pad Thai and Spring Rolls. The serving size is satisfying. The beef is not a thin-cut. It seems that the broth is not hot enough to “cook” the rare beef. The Pad Thai is not what we expect….
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Viet Bistro's customers had a positive experience.

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Viet Bistro

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
582
reviews
Excellent
Good
Average
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Poor
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About Viet Bistro

Vietnamese Restaurants
Authentic & Fresh Flavours from Vietnam
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