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Travelodge Manchester Central Arena

Travelodge Manchester Central Arena Reviews Summary

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Bed & Breakfast | Manchester

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Great Ducie St, Cheetham Hill, Manchester M3 1PT

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Travelodge Manchester Central Arena?

As of Mar 13, 2024, 2030 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Travelodge Manchester Central Arena's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 17, 2024
Last updated
March 13, 2024

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Travelodge Manchester Central Arena's customer reviews analysis

The overall reputation of Travelodge Manchester Central Arena is that of a budget-friendly hotel that prides itself on location convenience and cleanliness, but with some minor limitations typically associated with lower-priced accommodations. Customers often choose this hotel for events at the adjacent AO Arena, appreciating its proximity. Reviews consistently credit the staff with being friendly and helpful, which contributes positively to the customer experience. On the downside, some guests noted issues with room amenities such as the lack of fridges, non-hot showers, and small windows with unimpressive views. There also seem to be concerns regarding the comfort of mattresses and noise from both inside and outside of the hotel. The unique touch of the music-themed environment and attention to guests' specific event needs (like playing music from bands performing at the arena) are well-received and add to the hotel's appeal. Recurring themes in feedback also include the cleanliness of the rooms and the cost-effectiveness of the stay, though some guests feel that certain aspects do not meet their expectations when considering the price paid.

Positive Feedback

The key positive aspects of the Travelodge Manchester Central Arena as derived from customer feedback include its excellent location, particularly for guests attending events at the nearby AO Arena. The convenience and accessibility of the hotel to surrounding attractions such as shopping centers and transportation links are frequently highlighted as major advantages. Cleanliness is another consistently mentioned positive feature, with many guests finding their accommodation tidy and well-maintained. The staff at the Travelodge receive high praise for their kindness, efficiency, and proactive customer service, with some staff members like Vic receiving special commendations for going 'above and beyond.' The hotel seems to create a music-themed atmosphere that resonates with guests, aiding in an enjoyable and event-centric experience.

Concerns and Threads

On the less favorable side, guests of the Travelodge Manchester Central Arena have expressed dissatisfaction with certain aspects of their stay. The absence of a fridge in the rooms is a commonly cited inconvenience, along with the shower water temperature being described as warm rather than hot. The rooms’ small windows seem to contribute to a feeling of confinement and offer less desirable views. There have been complaints about the quality of sleep, citing hard mattresses and noise disturbances from both inside the hotel and from nearby areas. While the hotel's price and location are beneficial, these drawbacks have led some guests to feel that the offered amenities and overall comfort do not entirely match their expectations relative to the cost.

Frequently asked questions about Travelodge Manchester Central Arena

Is the location of Travelodge Manchester Central Arena suitable for attending events at the AO Arena?

Yes, Travelodge Manchester Central Arena is conveniently located next door to the AO Arena, making it an ideal choice for guests attending events there.

Are there any additional amenities or services offered for guests attending arena events?

The hotel enhances the event experience by offering music-themed environments and sometimes playing music from the bands performing at the arena. Reception staff are also known to provide helpful tips for accessing the AO Arena.

What are some of the limitations of staying at this Travelodge?

While the hotel offers clean rooms and friendly services at a budget-friendly price, some guests find the lack of room fridges, the warm shower water, and the comfort of the mattresses to be limitations. Additionally, noise pollution and small window sizes have been noted as concerns.

Recent customer reviews and testimonials for Travelodge Manchester Central Arena

Travelodge Manchester Central Arena
Matthew B
3-Star
a week ago on
Try not to expect a lot when booking a travelodge because it’s a cheap easy convenient hotel chain . We booked early check in and our room was nice and clean ( room 227 ) . I liked how each part of the travelodge had a band named after it . …
Travelodge Manchester Central Arena
Sarah M
3-Star
a week ago on
Me and my partner stayed here for our 3rd anniversary. The AO Arena is directly next door to this hotel which is so convenient for anyone who is looking to stayover close by! I must say that the staff were lovely upon check in and …
Travelodge Manchester Central Arena
Debra C
3-Star
2 weeks ago on
Budget hotel, room clean and warm, Only issue was a blocked shower drain which was fixed quickly, and noisy floorboards in a part of the room and outside in the corridor. Buffet breakfast was nice. Arena is 6/7 mins walking distance from hotel. TV in room is not a smart TV.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Travelodge Manchester Central Arena's customers had a positive experience.

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Travelodge Manchester Central Arena

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4
/5
2030
reviews
Excellent
Good
Average
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Poor
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About Travelodge Manchester Central Arena

Bed & Breakfast

Casual rooms with flat-screen TVs in a laid-back budget hotel offering a modern bar/cafe.

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