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Argyll Guest House
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Argyll Guest House Reviews Summary

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Bed & Breakfast | Glasgow

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970 Sauchiehall St, Glasgow G3 7TQ

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Argyll Guest House?

As of Jul 13, 2024, 362 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Argyll Guest House's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 13, 2024
Last updated
July 13, 2024

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Argyll Guest House's customer reviews analysis

Argyll Guest House has undergone noticeable improvements, particularly in the annex building, with upgraded bathrooms and better security measures. Accessibility to local amenities and attractions appears to be one of the guesthouse's strong suits, appealing to visitors looking for convenience in location. However, customer experiences at Argyll Guest House exhibit some variance, especially in aspects of staff interaction and room allocation. There's a recurrent theme of praise for the guesthouse's cleaning standards and room amenities. Conversely, there seems to be a consensus on the shortcomings regarding some front desk staff members' demeanor and the disruptive placement of certain rooms, particularly room 1, due to noise. Additionally, while the breakfast generally receives positive remarks, there's room for improvement in both the variety of meals offered and the standard of certain food items.

Positive Feedback

Argyll Guest House appears to be appreciated for its recent renovations, particularly in the annex, where improved room facilities and better showers have been noted. Cleanliness and warmth of the rooms have been highlighted as positive aspects of the stay by numerous guests. The guest house seems to offer a satisfactory breakfast experience, with a variety of choices and fresh products, such as daily sourced natural yogurt. The location is also frequently commended for its proximity to local attractions, eateries, and ease of access to the city center. Additionally, the size of the rooms and the value for money have been remarked upon favorably, with some visitors expressing a willingness to return.

Concerns and Threads

Argyll Guest House, while generally well-reviewed, does have some recurring negative feedback. Customer service at the front desk has been described as unwelcoming, with a lack of effort made to resolve guest problems. The disruptive noise level for rooms located near entrance areas is a significant issue that affects the quality of sleep for guests. Instances of suboptimal dining experiences are noted, with some guests expressing dissatisfaction with the breakfast quality and a limited range of meals for guests with specific dietary preferences. Additionally, inadequate bedding for cooler temperatures in certain rooms has been pinpointed as an area for improvement.

Frequently asked questions about Argyll Guest House

Has Argyll Guest House been recently renovated?

Yes, Argyll Guest House has undertaken renovations, particularly in the annex building, to improve room and bathroom facilities along with enhanced security features.

What are the common complaints from guests about Argyll Guest House?

Common complaints include issues with front desk service, where staff are perceived as unwelcoming, and noise disruptions for rooms positioned near the guest house's entrance.

Is breakfast included and what options are available?

Breakfast is included, with guests generally appreciating the variety and choice. However, some guests feel that the quality and range could be improved, particularly for those looking for non-vegetarian options.

Recent customer reviews and testimonials for Argyll Guest House

Argyll Guest House
Anthony Gibson
5-Star
2 weeks ago
Visited this hotel around 2 to 3 years ago, and then the rooms in annexe building opposite the main hotel were in need of a revamp. Very pleased to say that the rooms in this part of the hotel are much improved. The bathrooms have bigger and better showers and the rooms are a good size. There are much better security door locks, too.
Argyll Guest House
Arran Dreams
5-Star
2 days ago
Stayed here for 2 nights while celebrating my daughter’s 18th birthday. Perfect location for pubs and food and close to a public park for a refreshing walk. Room was small but really pretty and very clean. Check-in was across the road where there staff clearly wanted to be elsewhere. We interacted with 2 different guys on the front desk, both seemed to have no time for guests. Beautiful place, just a shame about the reception
Argyll Guest House
mandy rickenberg
5-Star
6 months ago
Stayed here for a weekend. Small but nice room. Heating is great. The breakfast is lovely. Plenty of choice. Close to plenty of places to visit and eat. Only disappointment we were in room 1 which was right by the front door so we were kept awake a lot by the door constantly being opened and shut as people returned after a night out. Also as it was by the entrance there was a lot of loud talking and laughing which kept us awake too. Nice hotel, would go again but would definitely request another room.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Argyll Guest House's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%
More details
Argyll Guest House

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
362
reviews
Excellent
Good
Average
Fair
Poor
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About Argyll Guest House

Bed & Breakfast
Understated quarters in a plain guesthouse offering a breakfast option at a sister restaurant/bar.
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