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The Great Yorkshire Shop
The Great Yorkshire Shop - Local gifts and souvenirs from Leeds & Yorkshire logo

The Great Yorkshire Shop Reviews Summary

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Gift Shops | Leeds

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Leeds Corn Exchange, Call Ln, Leeds LS1 7BR

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Great Yorkshire Shop?

As of Jul 16, 2024, 259 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of The Great Yorkshire Shop's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 16, 2024
Last updated
July 16, 2024

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The Great Yorkshire Shop's customer reviews analysis

The Great Yorkshire Shop has established a strong reputation for providing quality local gifts and souvenirs from Leeds & Yorkshire. Reviews consistently highlight the shop's excellent customer service and the friendliness of its staff, particularly mentioning the pleasant demeanor of Liz. Customers appreciate the variety of Yorkshire-related products and the ease of both in-store and online shopping experiences. Fast shipping and the careful packaging of products are recurringly acknowledged aspects that contribute to customer satisfaction. The company also seems to add personal touches, such as including tea bags with orders, which enhance the overall customer experience. Occasional specific requests by customers are met with a willingness to accommodate, suggesting a high level of customer support and dedication to meeting individual needs.

Positive Feedback

Positive customer feedback for The Great Yorkshire Shop is prominently centered on the exceptional customer service provided by the staff, who are described as helpful and friendly. Customers are particularly pleased with the speed and efficiency of the delivery service when ordering online, noting that items are well packed and often arrive sooner than expected. The addition of personal touches, such as the inclusion of a tea bag and thoughtful packaging for gifts, has been well received and differentiates the company from competitors. The physical store's location in Leeds Corn Exchange and convenient business hours contribute to accessibility and customer convenience. An easy-to-navigate website and the quality and variety of authentic Yorkshire products provided are also key elements of positive customer feedback.

Concerns and Threads

The customer feedback provided does not include specific negative aspects regarding The Great Yorkshire Shop. All reviews shared are positive in tone and content, indicating a lack of prominent negative experiences among these particular customers. As a result, it cannot be objectively stated that there are any major areas of concern or dissatisfaction from the data source provided. Prospective customers should, however, seek a broader range of reviews or conduct their own due diligence to ensure a fully informed purchase decision, as reviews are inherently subjective and may not cover all possible experiences.

Frequently asked questions about The Great Yorkshire Shop

Can I purchase items online and have them delivered outside of Yorkshire?

Yes, The Great Yorkshire Shop offers online purchasing, and many customers have reported that the shipping service is both fast and efficient, with items well packed and capable of being delivered outside Yorkshire.

Does The Great Yorkshire Shop provide any special touches with their orders?

Yes, the shop is known for adding personal touches to orders such as including a tea bag with the delivery. For gift orders, they can provide thoughtful packaging and even add a ‘Do not open until…’ sticker upon request.

Is the physical store of The Great Yorkshire Shop accessible, and where is it located?

The physical store is located in Leeds Corn Exchange and is reputed to be accessible due to its central location. The store operates with customer-friendly hours throughout the week.

Recent customer reviews and testimonials for The Great Yorkshire Shop

The Great Yorkshire Shop
Nora R
5-Star
3 months ago
Everything Yorkshire that I have in my house is from this store! I kept going back for more when I’m in Leeds. A great little shop with an excellent customer service. Love it! Located in Leeds Corn Exchange. Business hours: Monday to Friday: 10.30am - 5.30pm Saturday: 10am - 6pm Sunday: 10.30am - 4.30pm Liz is very pleasant, helpful and friendly.
The Great Yorkshire Shop
James Mallinson
5-Star
4 weeks ago
A great shop with friendly and helpful staff. A fantastic range of Yorkshire wares of which I have bought a few to take to an Italian friend who lives in the Big Smoke. I have also ordered goods online and had them sent down and the service has been first class. The goods have always arrived well packed and in first rate condition. This shop and the online service are top-hole. If you want a gift from Yorkshire for an "angel baht wings an' clogs on" or anyone else you love or even faintly like and who lives in or outside God's own county, this is the shop for you. Go for it!
The Great Yorkshire Shop
Maria Neville
5-Star
3 months ago
I have recently bought a Yorkshire lavender lip balm from the online shop and it's lovely. I'm definitely going to order more products from them. The shop has got a really nice range of Yorkshire products to choose from. The delivery was very quick too. I'll make sure to visit the regular shop at the Corn Exchange too next time I'm in Leeds.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of The Great Yorkshire Shop's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
The Great Yorkshire Shop

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
259
reviews
Excellent
Good
Average
Fair
Poor
More details

About The Great Yorkshire Shop

Gift Shops
Fine goods from ourselves and other local independent makers, artists and designers of Yorkshire! There's something for everyone from proud locals to the international tourist. Find our gift shop in the Leeds Corn Exchange or Shop Online.
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