The Beehive Reviews Summary

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Gift Shops | Atlanta, GA

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1250 Caroline St NE C120, Atlanta, GA 30307, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Beehive?

As of Jul 17, 2024, 176 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of The Beehive's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

a great place to buy gifts

workshops are my fave

Wonderful shop for a gift

owner and staff are always so pleasant

I always find gifts here

Love this store

vibe is always welcoming and enjoyable

an absolute GEM

so kind and helpful

customer service is horrible

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 17, 2024
Last updated
July 17, 2024

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The Beehive's customer reviews analysis

The Beehive appears to enjoy a positive reputation as a retail hub for locally made items, with strong support for its contribution to the local arts community. Customers frequently commend the store's diverse selection of unique, handcrafted goods ranging from jewelry, clothes, pottery, and more, each carefully displayed in artist-dedicated spaces. Moreover, the shop's workshops are especially celebrated for their quality and the instructional attentiveness, fostering a sense of community and skill enhancement. Attendance at these workshops suggests a loyal customer base that values not just the retail experience but also the knowledge gain and personal touch. Nevertheless, some concerns have been voiced regarding food safety during a particular workshop, which stands in stark contrast to the pervasive customer satisfaction, indicating potential room for improvement in the consistency of services provided. Overall, the underlying element contributing to the Beehive's reputation seems to be a cordial atmosphere complemented by the approachability and helpfulness of the staff and management.

Positive Feedback

Positively, The Beehive receives praise for its exceptional customer service, with the friendliness and helpfulness of its staff frequently mentioned. The owner's personal engagement with customers underlines the welcoming atmosphere of the boutique. Diversity in selection and quality of items are highly commended, enhancing the store's allure as a destination for unique and thoughtful gifts. The customer experience is further enriched by the inclusive workshops on offer, which seem to play a pivotal role in customer retention and satisfaction. Added amenities such as complimentary gift wrapping are also noted as a testament to the consideration for customer convenience and satisfaction, reinforcing a favourable perception of the store's attention to detail and customer care.

Concerns and Threads

The Beehive's reputation is not without its blemishes, the most pressing of which pertains to an incident involving perceived inadequacies in food safety during a culinary workshop. The reviewer's concerns about the use of gloves, shared ingredients, and recycling of leftover food items point to an opportunity for the establishment to reassess and potentially fortify their health and safety protocols. Such negative feedback, though isolated within the otherwise positive testimonials, highlights the significance of consistency in service quality. Addressing issues related to hygiene could enhance consumer confidence and ensure that all aspects of The Beehive's offerings align with the high standards evidenced in other areas of operation.

Frequently asked questions about The Beehive

What kind of items can I find at The Beehive?

At The Beehive, you can find a wide array of locally made items including jewelry, soaps, clothes, cutting boards, pottery, candles, food items, ceramics, lotions, and other unique gift items, all crafted by local and national artists.

Does The Beehive offer workshops? If so, what kind?

Yes, The Beehive offers a variety of workshops that include cooking, crafts, sewing, and artisan food-making among others. These workshops are known for their hands-on approach and are often led by knowledgeable and encouraging instructors, including the store's owners.

Are there any personal touches in the customer service provided by The Beehive?

The Beehive is known for a high level of customer service, which includes personal interaction with the owner and staff, complimentary gift wrapping with a choice of ribbon colors, and a warm, welcoming atmosphere that encourages browsing and participation in workshops.

Recent customer reviews and testimonials for The Beehive

The Beehive
Alexis B
5-Star
2 years ago
Such a cute store where you can buy so many locally made items! There are items that range from jewelry, soaps, clothes, cutting boards, pottery, and more. And all of it is made by artists. It’s cool how it’s set up in there because each artist has their own little area of merchandise. The manager was a super nice lady. This is a great place to buy gifts for people!
The Beehive
Angela Toon
5-Star
7 months ago
I have been a supporter of the Beehive ATL for a few years now. The workshops are my fave! I have taken cooking, crafts and sewing workshops. What I enjoy most is the attention that the instructors provide. They are very encouraging and knowledgeable. Keep up the great work! See you all soon! A few photos from Workshops I’ve taken.
The Beehive
Kellie
5-Star
a year ago
Great shop featuring local artists. Wonderful shop for a gift for yourself or someone else. Very reasonable prices. Candles, food, clothes, ceramics, lotions, jewelry and more.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of The Beehive's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
The Beehive

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
176
reviews
Excellent
Good
Average
Fair
Poor
More details

About The Beehive

Gift Shops
Industrial-chic design collective/retailer for clothing, accessories, gifts & more by local artists.
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