The Gift Company offers a wide variety of gift items, including unique and unusual ornaments, candles, diffusers, and other decor items suited for different occasions and tastes. Prices are very competitive, catering to customers looking for value.
Customer service is generally very well-regarded, with staff mentioned as friendly and helpful. They often go out of their way to assist customers. However, there has been an isolated instance of staff behavior being perceived as unprofessional.
Yes, The Gift Company has been noted to handle product issues efficiently, with customer service focused on resolving situations satisfactorily. An example includes arranging for an exchange of a defective item between stores to ensure customer satisfaction.
