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The Finnieston Reviews Summary

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Seafood Restaurants | Glasgow

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1125 Argyle St, Finnieston, Glasgow G3 8ND

Trustguide Rating

TrustScore®
A+
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Finnieston?

As of Mar 31, 2024, 1183 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of The Finnieston's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 31, 2024
Last updated
March 31, 2024

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The Finnieston's customer reviews analysis

The Finnieston exhibits a mix of experiences among its clientele, resulting in a multifaceted company reputation. Positive sentiments frequently highlight the establishment's dog-friendly environment, quality and presentation of food, friendly staff, and accommodating atmosphere with outdoor heaters. Especially notable are the seafood options, where creativity with dishes like the off-menu seafood platter and sizeable portions have left strong impressions. In contrast, customers raising concerns cite the expense of dining juxtaposed with portion sizes, slow or inattentive service, and inconsistencies in food quality over time. The physical upkeep, such as sticky tables, and the internal climate, also seem to detract from the overall experience. The customer experience varies from highly commendable to disappointing, heavily depending on individual encounters with service and expectations surrounding value for money.

Positive Feedback

Customers of The Finnieston display significant appreciation for aspects of the establishment, with numerous reports commending its dog-friendly approach and the quality of its food. The seafood offerings, including well-received gourmet preparations such as gnocchi and seafood platters, stand out as highlights. Compliments extend to the service staff, described as delightful, and the environment, often noted for its pleasant outdoor seating with heaters. Additionally, the unique cocktail offerings, local beer selection, and efforts in providing responses to customer feedback further add to the list of positives that contribute to the venue's allure for potential patrons.

Concerns and Threads

Negative feedback for The Finnieston tends to focus on issues relating to customer service, value, and food quality consistency. Guests have experienced instances of service delays, particularly with drinks, and insufficient engagement from service staff. This has occurred to the extent of guests being ignored and having to chase down bills. On the topic of value, several reviews mention the high prices not aligning with the small portion sizes, which leaves some guests unsatisfied to the extent of seeking additional food elsewhere post-visit. There is also a mention of declining quality in food offerings and inconsistencies, with some dishes described as overcooked, under-seasoned, or differing in quality from one visit to the next. Additionally, the ambiance is occasionally marred by sticky tables and a chilly restaurant temperature.

Frequently asked questions about The Finnieston

Is The Finnieston dog-friendly?

Yes, The Finnieston is a dog-friendly establishment, allowing customers to dine with their pets. They even have humane rat traps to ensure a safe environment for your furry companions.

Do I need a reservation to dine at The Finnieston?

It is highly recommended to reserve a table at The Finnieston. The venue appears to be quite popular, and walk-ins may risk being turned away, especially during busy times.

What is the price range for meals at The Finnieston, and are the portion sizes substantial?

The pricing at The Finnieston is on the higher end, and there are mixed opinions about the portion sizes. Some customers find the portions adequate, especially for gourmet seafood dishes, while others believe the portions are too small for the price. Guests are advised to consult the menu and manage expectations accordingly.

Recent customer reviews and testimonials for The Finnieston

The Finnieston
janindra goonetilleke
5-Star
a month ago
Great quality good portions and dog friendly what more could you ask for?? In case you do bring your dog, the rat traps are humane. Which can make them rather tasty for your dog should they go hunting under your chairs
The Finnieston
squishy
5-Star
3 days ago
Last minute walk in with friends . Just had a few drinks and some delicious chips. Service from host to waitress was tremendous. No faults and area outside with heaters was very pleasant. Food on the next table looked delicious so will be back to try a meal. Well done to the hard-working staff - not easy in hospitality at the moment 👍
The Finnieston
Shafeer Rishad
5-Star
9 months ago
I really liked this place. It's nice, cosy and well decorated on the inside. The food was very well presented and most importantly was delicious. I tried the gnocchi and I have to say it was something else, would highly recommend. Shrimp Mac n cheese was average. The staff were delightful and made the whole experience better. Great stuff. Given the prices though I would expect nothing less - it's all rather expensive.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Finnieston's customers had a positive experience.

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The Finnieston

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
1183
reviews
Excellent
Good
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About The Finnieston

Seafood Restaurants
Casual restaurant and cocktail bar specialising in locally-sourced seafood and bespoke beers.
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