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Seafood Cartel Reviews Summary

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Seafood Restaurants | Birmingham

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111-112 New Rd, Willenhall WV13 2AQ

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Seafood Cartel?

As of Apr 25, 2024, 431 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Seafood Cartel's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

great quality seafood

absolutely delicious

Food was divine

food was delicious

absolutely speechless

Absolutely amazing

The seafood is fresh

taste was unbelievable

tastes amazing

no hand wash

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

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Seafood Cartel's customer reviews analysis

An analysis of the recent reviews for Seafood Cartel suggests that the restaurant has established a strong reputation for high-quality seafood and excellent customer service. The common thread in the feedback is a noteworthy appreciation for the fresh and flavorsome seafood, with multiple customers describing the dishes as 'delicious' and expressing delight over the quality of their dining experience. The positive sentiments extend to the service as well, where staff are consistently described as 'friendly,' 'welcoming,' and 'approachable,' contributing to the overall dining pleasure. Although customers are generally very satisfied, there are suggestions for improvements, such as expanding the menu and improving certain facilities like the bathrooms.

Positive Feedback

Key positive aspects frequently highlighted by customers include the high quality of the seafood, which is often described as fresh, tasty, and well-seasoned. Many reviewers also specifically praised the flavor and portion sizes of various dishes, including the seafood boil and lobster items. The customer service was another prominent positive aspect, with staff members receiving commendations for their friendliness and helpfulness, thereby enhancing the overall dining experience. Customers have also expressed a strong intent to revisit the restaurant, indicating that Seafood Cartel successfully cultivates loyalty through its offerings and service.

Concerns and Threads

While reviews are predominantly positive, they also pinpoint areas for potential improvement. Some customers suggest the need for more variety in the menu, indicating a desire for a broader selection of dishes. Although the food receives high praise, there were minor criticisms regarding the sides, with some not meeting the expectations set by the main courses. A few logistical issues were mentioned as well, such as the lack of hand wash in the bathroom facilities and the need for better lighting or motion sensors in the same area. Additionally, gloves provided for handling seafood could be more size-inclusive, and parking instructions could be clearer for new visitors.

Frequently asked questions about Seafood Cartel

Is the seafood at Seafood Cartel fresh?

Yes, the majority of customers have reported that the seafood served at Seafood Cartel is fresh and of high quality.

What are visitors saying about the portion sizes at Seafood Cartel?

Customers are generally satisfied with the portion sizes, describing them as adequate and filling, though there are some suggestions for slightly larger portions for particular price points.

How is the customer service at Seafood Cartel?

The customer service at Seafood Cartel is consistently praised as friendly and welcoming, indicating that the staff makes a positive impact on the dining experience.

Recent customer reviews and testimonials for Seafood Cartel

Seafood Cartel
mo Islam
5-Star
3 weeks ago
Got a takeout this evening thought I fancied some seafood...thought I'd give these guys a try because of the raving reviews and also being 10min from my house. What can I say I've found a gem of a restaurant that provides great quality seafood, fresh and tasty and to my pallete. Everyone In my house hold absolutely loved it. Well done you have gained a new customer without a doubt. See you soon
Seafood Cartel
Eliece Rene
5-Star
a month ago
I’ve never had seafood before and my expectations were high, and this place did not disappoint! The food was absolutely delicious and worth every penny. The staff were super friendly and approachable and that made the experience even more enjoyable! We will be making multiple visits here ❤️
Seafood Cartel
Adelina Addae
5-Star
2 weeks ago
Overall, amazing experience. Food was divine, as well as service, staff was so friendly!!! Recommend it to all that are looking for a nice night out, with friends or family. PS: Would love more items on the menu too because it’s all so good!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Seafood Cartel's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Seafood Cartel

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
431
reviews
Excellent
Good
Average
Fair
Poor
More details

About Seafood Cartel

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