Ocean Treasure Reviews Summary

Unclaimed

Seafood Restaurants | Manchester

Claimed

Greengate Industrial Estate, Greenside Way, Middleton, Manchester M24 1SW

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Ocean Treasure?

As of Apr 25, 2024, 1235 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Ocean Treasure's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

still on top of its game

food is amazing

nostalgic memories

highly recommend the roasted duck

prawn huge and fresh

decoration (mainly Cantonese, HK style)

authentic Chinese food and atmosphere

Delicious authentic Chinese food

had to wait for 30 minutes

a bit overcooked

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 25, 2024
Last updated
April 25, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Ocean Treasure's customer reviews analysis

Analyzing the spectrum of reviews for Ocean Treasure Seafood Restaurant, the establishment emerges as a provider of authentic Chinese cuisine with a focus on traditional Cantonese dishes. The overarching sentiment from patrons designates the restaurant as a culinary stalwart, particularly praising its seafood offerings, such as lobster and various dim sum selections. Its longevity garners appreciation from those who seek nostalgic dining experiences. However, a recurring theme indicates congestion during peak times, such as Sunday mornings, leading to extended wait times even with reservations. While customers acknowledge the wide variety of food options and the ability to accommodate families and vegetarians, feedback also points to instances of inconsistent quality in specific dishes and perceived elevated pricing. The customer experience oscillates between commendation for friendly staff and dissatisfaction with service during busy periods, which may somewhat impinge on the restaurant's reputation among newcomers.

Positive Feedback

Positive customer feedback for Ocean Treasure Seafood Restaurant resonates with commendation for its traditional banquet-style offerings, particularly highlighting the dim sum and roasted dishes as memorable culinary experiences. The variety and authenticity of food have garnered specific approval, underscored by mentions of traditional Cantonese flair in both the menu and environment. Positive reviews routinely laud the freshness and preparation of signature seafood dishes, like lobster. Families and vegetarians receive special mention for the restaurant's accommodations, including a penchant for adapting dishes to vegetarian alternatives. Notably, the restaurant's ambience is described as favorably lively with a family-friendly atmosphere, and the lack of an added service charge is also seen as a positive gesture, enhancing the dining experience.

Concerns and Threads

On the flip side, critical feedback for Ocean Treasure Seafood Restaurant primarily centers on the dining experience during busy times and certain aspects of food quality. Customers frequently cite overcrowding and the necessity of enduring waits despite prior reservations, particularly on Sundays, which diminishes convenience and comfort. Several reviews reference the overcooking of select meat dishes and inconsistency in ingredient freshness, flagging potential concerns over culinary execution. The over-softened texture of pork in some dishes also detracted from dining satisfaction. Moreover, although the restaurant is praised for friendly service in general, the efficiency of staff engagement seems compromised when they are under the pressure of peak business hours. The price point, while mostly accepted, is cited occasionally as being on the higher side, influencing the perceived value for money.

Frequently asked questions about Ocean Treasure

Is it necessary to make a reservation at Ocean Treasure Seafood Restaurant?

Based on customer reviews, making a reservation is highly recommended to reduce potential wait times, especially during busy periods like Sunday mornings.

Does Ocean Treasure Seafood Restaurant have vegetarian options?

Yes, the restaurant offers vegetarian options and can adapt dishes to suit vegetarians. Customers should confirm specific requirements with the staff.

Is Ocean Treasure Seafood Restaurant suitable for families with children?

The restaurant is described as family-friendly, often frequented by families with children. The presence of babies and toddlers enjoying the atmosphere attests to its appropriateness for family dining.

Recent customer reviews and testimonials for Ocean Treasure

Ocean Treasure
B HGT
5-Star
2 months ago
Lobster with ginger and spring onion, steamed turbot, and the roasts dishes were spot on. These old-time canto restaurants are harder to find now and I'm so pleased this place is still on top of its game.
Ocean Treasure
Steven Owens
5-Star
5 months ago
One of THE BEST restaurants to visit.... the food is amazing and BANQUET A is definitely recommended 🍵🥠🍤🍚🥣🍲 Always best to book in advance to make sure you're seated straight away as it is always busy and you can guarantee a wait if you haven't booked ✔️
Ocean Treasure
Car K
5-Star
7 months ago
Traditional Chinese banquet halls are spacious and can accommodate a large number of diners simultaneously. Sunday mornings are traditionally the day when families gather at the banquet hall to have dim sum. We had made a reservation for 12:00 PM, but we arrived 15 minutes before the opening time and found a long queue of people at the entrance. Finally, we had to wait for 30 minutes before we could secure a seat. There were a wide variety of dim sum options, many of which were not found in other Chinese restaurants in the UK. These dim sum dishes brought back nostalgic memories for us. In addition to dim sum, we also ordered a platter of three different types of roasted meats, which were all delicious and worth recommending. Overall, the quality of the food was satisfying. The restaurant environment was a bit crowded, but this is common in typical Chinese restaurants.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Ocean Treasure's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%
More details
Ocean Treasure

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
1235
reviews
Excellent
Good
Average
Fair
Poor
More details

About Ocean Treasure

Seafood Restaurants
Lavish traditional dining hall offering Chinese banquets, live entertainment and discos on Fridays.
Expand