I hate giving 1 star usually but here had a worst wax experience of my life. Firstly, there was lot of wax dropped around the bench n on the bench. I did mention about how sensitive my skin is, but this gal kept putting eax n withrout pressing or stretching the skin, she was pulling the strips , it was so painful. I got few bruises now . Secondly, while doing the wax, she had a drop of wax on her arm snd she used the same strip on her which she was using on mine and again started waxing my hand with same… Thirdly, when doing wax on legs, my skin was pulled sk hard that it still hurtting , i did scream twice while she was waxing Forthly, while applying lotion to remove wax, majority of wax was left on hand , when asked to apply more , she said sometimes it donot go .. Probably, she needs more training on waxing.. definitely its a no go for me for waxing services here again. Bymistake i booked myself tk the same salon where I had bad experience. I got facial done, it was booked for 60 minutes which didnt last for 30 mins even. I was told there will be facial massage but no massage, just rubbing cream on face, thats it.. i end up paying £50 when i eaised a point , i was told we talk through our products etc. i didnt come here to buy products.. so not worth the price.