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Little Spa

Little Spa Reviews Summary

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Spas | Leeds

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121 Kirkstall Hill, Kirkstall, Leeds LS4 2TH

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Little Spa?

As of Jul 05, 2024, 45 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Little Spa's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

enjoy every minute

Brilliant, relaxing atmosphere

really nice and caring

great staff, product knowledge

Very welcoming and relaxing

Really good atmosphere

made me feel very relaxed

Feel so much better

did some lovely nail art

so welcoming and amazing ladies

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 5, 2024
Last updated
July 5, 2024

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Little Spa's customer reviews analysis

The overall reputation of Little Spa appears to be decidedly positive, as reflected in the recent customer reviews. Numerous clients emphasize the warm and welcoming atmosphere, manifested by both the environment and the staff members. The professionalism and expertise of the staff, particularly that of one named Amelia, are recurring commendations. Reviews consistently depict a setting that adheres to safety protocols, especially regarding Covid-19, which enhances the comfort and trust experienced by patrons. There is a strong sentiment of customer loyalty, with references to longstanding relationships with the salon. The service breadth, covering treatments such as massages, nail care, and beauty appointments, is not only mentioned but also praised for its quality. The salon's ability to accommodate last-minute bookings and the delivery of a relaxing experience even during such short-notice visits further contribute to the company's esteemed reputation. Overall, the analysis of customer feedback underscores a business that has secured a loyal clientele through its combination of professional service, a welcoming environment, and the skillful execution of beauty treatments.

Positive Feedback

Little Spa’s key strengths are prominently highlighted in its customer feedback, which praise the salon for its professional and friendly staff with a special mention of Amelia's competency in delivering beauty treatments. Customers enjoy a lovely atmosphere, which seems to be a fundamental component of their overall satisfactory experience. The reviews frequently praise the relaxing environment that Little Spa provides, reinforcing the idea that the space is conducive to unwinding and enjoying the variety of treatments offered. Cleanliness and adherence to Covid-19 health protocols have not gone unnoticed, contributing to the patrons' sense of safety and comfort. Additionally, Little Spa earns recognition for its creative services such as nail art and demonstrates a commendable responsiveness to last-minute booking needs, confirming the salon’s dedication to customer convenience and service availability. Moreover, the sustainment of a loyal customer base for over a decade signifies a high level of customer satisfaction and repeat patronage.

Concerns and Threads

While most of the reviews express high levels of satisfaction, the dataset provided lacks significant negative feedback, making it challenging to pinpoint specific areas of improvement for Little Spa. The absence of critical reviews suggests that there may be few glaring shortcomings within the business or that any potential issues are not prominent in the client feedback. Without concrete negative experiences being reported, the analytical summary cannot reliably represent any major concerns or trends of dissatisfaction among the salon's clientele. However, the data may not encompass all customer experiences, and it is always beneficial for a business to seek out diverse forms of feedback to ensure all aspects of service meet their high standards and expectations.

Frequently asked questions about Little Spa

Does Little Spa accommodate last-minute bookings?

Yes, Little Spa is known for accommodating last-minute bookings, as evidenced by customers who have successfully booked same-day treatments.

Is Little Spa adhering to Covid-19 safety protocols?

Definitely. Customers have noted that Little Spa maintains a very clean environment and has implemented all necessary Covid-19 procedures to ensure client safety.

What types of services does Little Spa offer?

Little Spa offers a range of treatments including massages, nail care, beauty appointments like eyelash/brow tints, and nail art. The feedback suggests a high level of satisfaction with the variety and quality of these services.

Recent customer reviews and testimonials for Little Spa

Little Spa
THE JAGMAN
5-Star
4 months ago
Lovely girls that work here enjoy every minute I'm there for my treatments 😊
Little Spa
Jo Corser
5-Star
a month ago
Brilliant, relaxing atmosphere, lovely staff. Amelia was very professional.
Little Spa
Furzana Mudassar
5-Star
2 months ago
had foot massage.staff are really nice and caring and looking after you.will definitely recommend this place
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Little Spa's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Little Spa

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
45
reviews
Excellent
Good
Average
Fair
Poor
More details