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Teppanyaki Chinatown

Teppanyaki Chinatown Reviews Summary

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Japanese Restaurants | Manchester

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58, 60 George St, Manchester M1 4HF

Trustguide Rating

TrustScore®
A+
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D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Teppanyaki Chinatown?

As of Apr 16, 2024, 1139 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Teppanyaki Chinatown's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 16, 2024
Last updated
April 16, 2024

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Teppanyaki Chinatown's customer reviews analysis

The overall reputation of Teppanyaki Chinatown appears to be generally positive, reflecting a satisfying customer experience with some minor concerns. The live cooking element and chef interactions are recurrently praised, providing a distinctive and enjoyable theatrical experience that customers find entertaining. Positive service interactions are frequently mentioned, with staff members, including chefs, receiving commendation for their attentiveness and responsiveness. Food quality is another standout aspect; dishes such as the ramen, teppanyaki, sashimi, maki rolls, and sushi are highlighted as tasty and well-prepared. Nevertheless, there are instances where customers have perceived the food as salty, and the portion sizes for certain dishes come into question, not always aligning with the expectations set by the price point. The restaurant's ambiance has received mixed reviews, with some suggestions that updating the decor could enhance the dining experience. Despite some imperfections, trends suggest that Teppanyaki Chinatown has succeeded in creating a memorable experience and providing good quality food, which has secured a recommendation from several visitors.

Positive Feedback

Customer feedback for Teppanyaki Chinatown frequently emphasizes several key positive aspects. The quality and taste of the food are often lauded, with special mentions of the ramen and sushi. The live cooking display is highlighted as a standout feature, adding to the unique dining experience which is not only enjoyable to watch but also assures customers of the freshness of their meals. Customer service is also seen as a strong point for the establishment. Staff, including the chefs, are noted for their friendliness and helpfulness, making efforts to accommodate special requests and dietary restrictions, such as providing gluten-free options. The engaging nature of staff, including celebratory actions like singing for customers' birthdays, contributes to a warm and welcoming atmosphere. Additionally, the variety of the menu, including set options, assists first-time visitors in navigating the teppanyaki experience.

Concerns and Threads

On the downside, a few trends emerge in customer criticisms. The most prominent complaint pertains to the food's saltiness, which has been mentioned enough to suggest that the seasoning levels may need adjustment to cater to wider tastes. Portion sizes are another point of contention, with some diners finding them lacking when considering the price, particularly for weekend specials. While the live cooking aspect is a draw for many, some visitors miss the full cooking show that used to be a part of the experience, implying that the performance aspect has been scaled back. Ambiance and decor are mentioned as areas that could benefit from improvements. Lastly, the space is described by some as cramped, pointing to a need for a more comfortable dining environment, which may involve managing table space more efficiently or updating the layout to prevent a crowded experience.

Frequently asked questions about Teppanyaki Chinatown

Does Teppanyaki Chinatown cater to special dietary requirements?

Yes, Teppanyaki Chinatown accommodates special dietary needs, such as gluten-free options. They provide gluten-free soy sauce, and their menu includes sashimi and nigiri suited for those with gluten sensitivities.

Is a reservation required for dining at Teppanyaki Chinatown?

While a reservation may not be strictly required, it is advised to book in advance, especially since the restaurant can be busy, and this ensures a smoother dining experience.

Has the teppanyaki live cooking show changed in recent times?

According to the reviews, Teppanyaki Chinatown has modified its live cooking show, possibly due to past customer complaints. While the live cooking aspect remains, certain elements, such as the full cooking show, may not be as prominent as before, except for the initial fire display.

Recent customer reviews and testimonials for Teppanyaki Chinatown

Teppanyaki Chinatown
Ferdinando Salvestrini
5-Star
4 weeks ago
2nd visit here after years.... and still a really good place. Our chef was really nice, and staff helpful and kind, they song together happy birthday for me as well. Only a minor mistake on my order.... but they menage it. Also my daughter 5 y.o. enjoy the food and the experience! Kid-friendliness: They accommodate my daughter special request
Teppanyaki Chinatown
Roy-Andre Tollefsen
5-Star
4 months ago
Nice experience, where the chefs prepare the food in front of you. The taste of the food is great, and the service is superb. The eating area hasn't had any upgrade in a long time it seems, and even though the sign in the entrance clearly states "only good food", I think it would have lifted the whole experience a bit. All in all recommended.
Teppanyaki Chinatown
Lirio Hardy
5-Star
a month ago
delicious!! this was my first time at a teppanyaki restaurant, so being to choose from a set menu made me feel less lost by the format (i opted for 'kyoto' and chose duck as my protein). i was little worried that i was mostly paying for the gimmick of having the chef prepare the food in front of me, but the food was genuinely cooked to perfection and so tasty! and a perfect portion size for me
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Teppanyaki Chinatown's customers had a positive experience.

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Teppanyaki Chinatown

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
1139
reviews
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About Teppanyaki Chinatown

Japanese Restaurants
Restaurant with kimono-clad staff, offering food prepared in front of guests on hot steel plates.
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