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Steve'S Flower Market
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Steve'S Flower Market Reviews Summary

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Florists | Chicago, IL

1039 W Grand Ave, Chicago, IL 60642, United States

Trustguide Rating

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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Steve'S Flower Market?

As of Mar 29, 2024, 1258 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Steve'S Flower Market's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 29, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
March 29, 2024
Last updated
March 29, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Steve'S Flower Market's customers had a positive experience.

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Steve'S Flower Market

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Steve'S Flower Market's customer reviews analysis

Steve's Flower Market has established a strong reputation based on customer feedback, characterized by a high level of satisfaction with both their products and customer service. The reviews denote that clients from various locations, including those placing orders from afar, find the flower arrangements to be elegant and fair-priced. Customer experiences often culminate in strong emotional reactions, such as tears of joy, suggesting a successful delivery of sentiment through floral arrangements. The reviews consistently reflect the staff's willingness to accommodate unique delivery conditions, such as adverse weather, and a dedication to ensuring customer satisfaction, even when orders do not initially meet expectations. This responsiveness to customer needs and challenges forms a core part of Steve's Flower Market's positive reputation.

Positive Feedback

Customers emphasize several key strengths of Steve's Flower Market, including the quality and value of the floral arrangements. Many clients express satisfaction with getting their money's worth, pointing to both the aesthetic beauty of the arrangements and their emotional impact. Another recurring theme in the positive feedback is the helpfulness and friendliness of staff, which appears to enhance the overall customer experience. The florists, specifically mentioned by name, are praised for their talent, and for bringing customers' visions to life, especially during significant events such as weddings. Furthermore, the market's reliability as a flower provider for both personal and professional purposes (e.g., home decoration and events) solidifies its standing as a go-to floral shop in the Chicago area.

Concerns and Threads

While the negative aspects are not prominently featured in the customer feedback provided, there is an indication that on rare occasions, the delivered product might not initially meet the customer's expectations, as one review implied. However, it should be noted that in such instances, the company's proactive approach to 'make things right' by offering a satisfactory replacement bouquet indicates a commitment to resolving customer dissatisfaction. This attentiveness to customer concerns, while indicative of occasional issues with orders, also serves to reinforce the overall positive perception of Steve’s Flower Market's customer service.

Frequently asked questions about Steve'S Flower Market

Can I trust the online representation of floral arrangements to be accurate?

While most customers are satisfied with what they receive, there may be occasional discrepancies due to the nature of floral artistry. However, Steve's Flower Market strives to provide arrangements that meet or exceed online representations and is willing to address any concerns to ensure customer satisfaction.

Is Steve's Flower Market able to accommodate specific delivery needs, such as consideration for weather conditions?

Yes, Steve's Flower Market has demonstrated an ability to handle specific delivery conditions, and their staff is willing to ensure proper handling and delivery of arrangements even during challenging weather conditions.

Are the staff at Steve's Flower Market experienced in handling large events like weddings?

Absolutely, Steve's Flower Market comes highly recommended for large events and has been praised for their talent in bringing visions to life for occasions such as weddings, showcasing their capability in both planning and execution.

Recent customer reviews and testimonials for Steve'S Flower Market

Steve'S Flower Market
Caroline McKiernan
5-Star
6 days ago
I ordered flowers for my truly wonderful boss to celebrate her birthday. She’s in Chicago. I’m in Los Angeles suburbs. I’m extremely particular about flowers, so it’s a gamble to order from far away. The price was fair and the arrangement elegant. My boss cried. Good sign. Very kind employee explained to me that the arrangement couldn’t be dropped at door due to weather. It’s snowing in Chicago! My boss always describes the weather as beautiful and misconstrued! Anyway the employee arranged for delivery considering weather. Beautiful flowers. Wonderful customer service. What else could one want? Thank you. ❤️
Steve'S Flower Market
Jim Dawson
5-Star
a week ago
Just picked up some flowers for my significant others birthday and this is the first time in forever where I feel like I got my money’s worth. Aurora, who helped me was so nice and helpful. No reason to go anywhere else — buy your flowers here!
Steve'S Flower Market
Debbie Miller
5-Star
a week ago
My daughter received her flowers and loved them! Thank you for making her day special with such a beautiful arrangement!
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
1258
reviews
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Average
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About Steve'S Flower Market

Florists
Flowers in bulk for DIY bouquets, plus professional arrangements & vase rental for events.
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