Featured review

As of Jul 15, 2024, 281 customers have reviewed this business and rated it 4.3 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Stein Your Florist Co.'s customer reviews analysis

Analysing recent reviews for Stein Your Florist Co., it emerges that the company maintains a robust reputation for excellent customer service, uniquely crafted floral arrangements, and prompt delivery. Customers frequently commend the accommodating nature of the staff, citing instances of helpfulness even with unusual requests, like the creation of dog-shaped floral arrangements. Moreover, reviews reflect an appreciation for the company's ability to handle last-minute orders efficiently, often exceeding customers' expectations with timely deliveries and aesthetically pleasing bouquets. A recurring theme is the praise for specific staff members who, by name, have been identified as providing exceptional service. Despite the generally positive feedback, there are sporadic remarks about inconsistencies in pricing and flower quality that could potentially tarnish the company's image if not addressed.

Positive Feedback

Customers have voiced a strong satisfaction with various aspects of Stein Your Florist Co.'s offerings. Positive aspects mentioned include a warm and personal welcome upon entering the store, exceptional staff assistance, and remarkable flexibility and creativity in fulfilling unique or non-standard floral requests. The expertise in designing artful arrangements for an array of events, including proms, graduations, and weddings, is also highly regarded. Promptness and efficiency in executing same-day deliveries, notably on high-demand occasions like Memorial Day, further amplify the company's customer-oriented approach. Particularly striking are accounts of loyal patronage, with one customer pledging to be a 'customer for life' due to the outstanding job on family gravesites—a testament to the deep emotional connection Stein Your Florist Co. fosters with its clients.

Concerns and Threads

On the flip side, some reviewers have identified a small number of flaws in their experience with Stein Your Florist Co. There is a specific mention of dissatisfaction regarding inconsistent pricing, which appears to be contingent on the staff present during the purchase. Furthermore, concerns are raised over the quality of the flowers received; some customers notice wilting or damaged blossoms within otherwise beautiful arrangements, leading them to question the value for the price paid. Additionally, while most staff interactions are praised, there are isolated reports of a perceived lack of enthusiasm or annoyance from a receptionist, which can somewhat mar the company's otherwise commendable customer service reputation.

Frequently asked questions about Stein Your Florist Co.

Can Stein Your Florist Co. accommodate unique or custom requests for floral arrangements?

Yes, Stein Your Florist Co. is noted for its ability to accommodate unique and customized floral requests, such as creating flower arrangements shaped like dogs, fulfilling last-minute orders including specific flowers, and preparing arrangements for various events.

Is it possible to receive same-day flower delivery from Stein Your Florist Co.?

Yes, Stein Your Florist Co. offers same-day delivery and has received positive feedback for prompt and efficient service, even on busy days such as Memorial Day and for last-minute orders.

Is there a variance in pricing at Stein Your Florist Co., and if so, what could cause it?

Some reviews suggest that pricing may vary depending on which staff member assists with the purchase. It may be advisable to discuss prices and options with a staff member before finalizing an order to ensure clarity on the cost.

Recent customer reviews and testimonials for Stein Your Florist Co.

John Looby

5-Star

a month ago

I had a wonderful experience and I would highly recommend this business to others. As soon as i walked in, I was greeted by their great staff (blonde woman and man with tattoos) who went above and beyond and were so helpful. I will be a frequent customer from now on.

marie springer

5-Star

4 months ago

I ordered an unusual flower arrangement and it was no problem at all. Just came from the funeral and they were absolutely gorgeous. People were commenting. I sent the flowers from my friend’s dogs. They made three dogs out of flowers. They really accommodated a very odd request in a beautiful way

Jacqui Rosso

5-Star

a year ago

I don't usually take the time to leave a review but I really wanted to give a shout out to Stein's for the excellent service that I received today. I meant to order flowers for a friend's birthday several days ago...but life got in the way and I never placed the order. Today is her actual birthday, so I stopped in the store this morning with the very last minute order request, including a specific request for Sunflowers to be a prominent part of the arrangement. The young man who helped me was so polite and helpful. He assured me that they could get a beautiful arrangement together for her and have it delivered to her work today. She received her flowers by 11:00 am and absolutely LOVED them. I would highly recommend this shop for any and all flower needs!

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Stein Your Florist Co. Reviews Summary

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Featured review

Stein Your Florist Co.'s customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Stein Your Florist Co.

Can Stein Your Florist Co. accommodate unique or custom requests for floral arrangements?

Is it possible to receive same-day flower delivery from Stein Your Florist Co.?

Is there a variance in pricing at Stein Your Florist Co., and if so, what could cause it?

Recent customer reviews and testimonials for Stein Your Florist Co.

Satisfaction Score

Overall Rating

About Stein Your Florist Co.