Sit Means Sit Reviews Summary

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Dog Trainers | Houston, TX

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4506 Yale St, Houston, TX 77018, United States

Trustguide Rating

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A+
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Sit Means Sit?

As of Mar 14, 2024, 121 customers have reviewed this business and rated it 3.7 Star out of 5. Trustguide conducted an in-depth analysis of Sit Means Sit's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
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Published on
March 14, 2024
Last updated
March 14, 2024

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Sit Means Sit's customer reviews analysis

Sit Means Sit Houston seemingly has a mixed reputation based on the latest reviews. Clients praise the staff's expertise, friendliness, and adaptability, appreciating the transformative effect the training has on their pets and the support provided to the families in maintaining training disciplines. The immersion and group classes have been highlighted as fun and effective in reinforcing training. Conversely, concerns have been raised regarding financial practices, with customers citing overcharging and dissatisfaction with cost transparency. Additionally, there have been worrying accounts of unprofessional behavior, inadequate training outcomes, and questions regarding the safety and well-being of the pets, with criticism aimed at the training methods and facility management. This dichotomy of experiences suggests that while there is significant satisfaction with some aspects of the service, improvements are necessary in customer service, financial transparency, and consistency in training quality.

Positive Feedback

Positive customer feedback for Sit Means Sit Houston emphasizes several aspects. Firstly, many clients have observed remarkable improvements in their dogs' behavior, often citing successful obedience and off-leash training. Additionally, the team's knowledge and friendliness receive commendation, and the trainers' ability to build a community among dog owners is highly valued. Clients also appreciate the flexibility offered in accommodating busy schedules and the enjoyable nature of the fun, group classes. The investment in training is seen as valuable due to the positive changes noted in their pets' behavior, reinforcing the company's reputation for providing effective training solutions.

Concerns and Threads

Concerning facets of customer feedback denote some significant issues with Sit Means Sit Houston. There are reports of overcharging and poor administrative response, which point to a managerial oversight potentially affecting financial trust. Some clients express dissatisfaction with the training results, feeling that their investments did not yield the promised outcomes, and report negative experiences with the staff's conduct. Furthermore, there are distressing claims about the potential neglect of dogs, improper use of training tools such as shock collars, and inadequacies in addressing aggressive dog behavior. These incidents underline concerns about animal welfare, professionalism, and customer service, casting skepticism on the overall credibility and effectiveness of the establishment.

Frequently asked questions about Sit Means Sit

What types of training programs does Sit Means Sit Houston offer?

Sit Means Sit Houston offers various training programs including immersion (boarding/training), group classes, and one-on-one sessions. These programs cover basic obedience, off-leash control, and may include activities like swimming and dock diving, as suggested by customer reviews.

Can Sit Means Sit Houston accommodate dogs with aggressive behavior?

While there are reports from customers stating improvements in pets' aggressive behavior, there are also instances where customers were not satisfied with the handling of aggressive dogs. It is recommended that potential clients discuss their specific concerns with the trainers to ensure the well-being of their pet and others.

What should I do if I'm dissatisfied with the training or service I received from Sit Means Sit Houston?

If dissatisfied, it is suggested to communicate your concerns directly with the staff or management at Sit Means Sit Houston. However, based on customer experiences, response to dissatisfaction varies. Hence, it's essential to discuss the refund policy and customer satisfaction guarantees before enrolling in their programs.

Recent customer reviews and testimonials for Sit Means Sit

Sit Means Sit
The 366
5-Star
3 years ago
Simply awesome Team at Sit Means Sit! Our 7 year old German Shepherd as well as our family are so much better. Our pup took to the training quickly. With the most important part being our behavior in maintaining training and discipline. The staff is helpful, extremely knowledgeable, and accommodating to our busy schedule. The Immersion and Group classes are excellent programs, with Group classes being super fun and a great way to reinforce training in settings outside of our typical day. Great value for the investment for sure, no doubt we'll be back and advance our training with our pup once our initial program ends.
Sit Means Sit
Savanna Magee
5-Star
2 years ago
Maya and the team were absolutely incredible. Alex agreed to take Daisy in super last minute when I was going out of town for vacation, even volunteering to keep her a few extra days so I could come in on my day off for the follow up session. They are extremely knowledgeable, friendly, informative and great with the pups. If you’ve ever been thinking about training for your dog, it is SO worth it. The immersive training gives you a completely new dog.
Sit Means Sit
Emily Innes
5-Star
3 years ago
I started training here with my dog Winter in Feb 2019 and honestly have nothing be good things to say about HP and the staff here. The improvements I have seen at the property are amazing and they really helped me with training me dog Winter. From basic obedience to off leash to learning how to swim and an introduction to dock diving! The community of dogs and owners they build here is top notch. The group class is really where all dogs and owners learn the skills they need for everyday life. I have seen the staff here work with all range of issues and turn dog behavior around. Great place, great people, great training. HIGHLY RECOMMEND.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Sit Means Sit's customers had a positive experience.

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Sit Means Sit

Overall Rating

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Overall Rating
3.7
/5
121
reviews
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