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The Wags Club Reviews Summary

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Dog Trainers | Los Angeles, CA

11860 Mississippi Ave, Los Angeles, CA 90025, United States

Trustguide Rating

TrustScore®
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Wags Club?

As of Apr 27, 2024, 246 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of The Wags Club's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Absolutely superb place

always excited to come

great boarding & daycare option

clearly enjoying it

keep our pup Cloud safe and happy

Justin went above and beyond

trusted the team with her

leaves wagging his tail

staff is so lovely, caring, and communicative

always nice and thoughtful

About this report

This report was produced by Trustguide on Apr 27, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 27, 2024
Last updated
April 27, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of The Wags Club's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
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The Wags Club's customer reviews analysis

The Wags Club has established a commendable reputation based on the insights gleaned from recent customer reviews. A consistent theme across all testimonials is the high level of care and attention provided by the staff, notably Justin and Chris, whose efforts are frequently praised. This attention has not gone unnoticed, with numerous dog owners repeatedly expressing deep gratitude for the individualized care their pets receive. The vigorous screening process for temperament and strict adherence to vaccination protocols appear to instill confidence in pet owners, ensuring a safe environment for their dogs. In addition, the establishment's ability to remember returning pets and to make newcomers feel comfortable quickly has significantly contributed to a positive overall customer experience. The engaging and exhaustively social environment, complemented by compelling amenities such as ample outdoor space and early morning drop-offs, seems to please both pets and their owners. However, without negative feedback in the provided data, it isn’t feasible to present a fully balanced analysis of the customer experience.

Positive Feedback

Positive customer feedback for The Wags Club highlights several key aspects. First, the proficiency and affection of the staff receive unanimous appreciation, creating a trustworthy and caring atmosphere for pets. The staff's ability to recognize and understand individual dogs' needs and behaviors stands out as a significant factor in easing owner apprehensions. Second, the frequent mention of the well-maintained and sizable outdoor space indicates a commitment to providing a suitable and enjoyable environment for dogs. Third, adherence to safety measures such as temperament testing and vaccination enforcement contributes to the establishment's credibility. Additionally, convenient service offerings like early morning drop-offs cater to busy schedules, while social media updates enable owners to feel connected to their pets during their absence. These points of praise clearly indicate that customer satisfaction at The Wags Club is high, reflecting positively on the company’s reputation.

Concerns and Threads

The collection of reviews provided does not include explicit negative feedback or experiences regarding The Wags Club. As customer reviews are limited in scope, it is possible that not all customer experiences have been captured, and therefore, a comprehensive assessment of negative aspects is not attainable from the current data set. Potential clients should consider seeking additional sources of information to ensure a well-rounded view before making their decisions.

Frequently asked questions about The Wags Club

What safety measures does The Wags Club have in place for the dogs?

The Wags Club ensures a safe environment by conducting temperament tests on all dogs and strictly enforcing up-to-date vaccinations.

Are the staff at The Wags Club well-trained in handling different types of dogs?

Yes, the staff at The Wags Club is highly praised for their attentiveness, kindness, and understanding of individual dogs’ needs, indicating a high level of competency in handling various dog behaviors and temperaments.

Does The Wags Club offer any services to keep owners connected to their pets during boarding or daycare?

While there is no mention of a live doggy cam, The Wags Club actively posts photos and videos to their social media channels, allowing pet owners to see their dogs interacting and playing during their stay.

Recent customer reviews and testimonials for The Wags Club

The Wags Club
Penelope Cornwall
5-Star
4 months ago
Absolutely superb place/ home to leave your pup safely while away. My dog Blu is a 215 lb. Great Dane. Blu loves The Wags Club and the other guests plus of course the human attendants. He is taken unbelievable care of. The amazingly attentive staff Justin and Chris plus their support team thank you for caring so much. Blu and caretaker Penelope
The Wags Club
Artur Jaroszewicz
5-Star
3 months ago
Great place! They know our dog quite well even after just a few visits, and he is always excited to come to Wags Club :) The outdoor space space is large, and there are definitely a lot of dogs due it being a popular place. We feel comfortable coming here because they do a temperament test on all dogs and strictly enforce up-to-date vaccinations! Also, the people are very friendly <3
The Wags Club
Susan
5-Star
5 months ago
Wags club has been a great boarding & daycare option for me and my girl Abby. She enjoys going there and comes home absolutely exhausted. All the staff are kind and conscientious and seem to have a good understanding of my dog, and what she needs. I can go away, knowing my dog is in good hands.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
246
reviews
Excellent
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Average
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Poor
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About The Wags Club

Dog Trainers
The Wags Club, a premier dog daycare in Los Angeles, offers an unparalleled dog boarding experience for your furry friend. Our 12,000 sq. ft. facility provides a luxurious, cage-free environment, blending indoor comforts with outdoor pleasures. With lush grass, inviting pools, and relaxing cabanas, your dog enjoys resort-like treatment. Our unique amenities include state-of-the-art play equipment and a 24/7 monitored yard, ensuring safety and endless fun. Step into our serene, zen-like atmosphere, where each pet is pampered and adored. At The Wags Club, we're more than a daycare - we're a canine paradise, dedicated to giving your pet the best care while you're away. Discover why we're the top choice for dog lovers in Los Angeles.
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