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Downtown Dogs Reviews Summary

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Dog Trainers | Chicago, IL

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2440 W Hubbard St, Chicago, IL 60612, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Downtown Dogs?

As of Apr 27, 2024, 150 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Downtown Dogs's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

seriously changed our lives

amazing care

best experience

guys know what they’re doing

recommend them to any and everyone

AMAZING

incredibly knowledgeable

recommended

worth the investment

not be happier

highly recommend

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 27, 2024
Last updated
April 27, 2024

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Downtown Dogs's customer reviews analysis

Downtown Dogs Chicago appears to hold a strong positive reputation as evidenced by numerous reviews highlighting successful dog training experiences. Customers repeatedly praise the expertise of trainers such as Ari, Brooke, and Aliya, who are commended for their knowledge, passion, and effectiveness in addressing a variety of behavioral issues. The Board & Train program receives special mention for its transformative impact on canine obedience and the continued support provided post-training. Importantly, the reviews underscore the trainers' commitment to maintaining each dog's personality while instilling desired behaviors. Despite the perception of services being a significant investment, clients convey a sense of value received, as the training results in noticeable improvements in their dogs' conduct, especially in urban environments where such training is crucial.

Positive Feedback

Positive customer feedback for Downtown Dogs Chicago predominantly revolves around the comprehensive Board & Train program, which customers find highly effective in modifying their dogs' behavior. Trainers are applauded for their professionalism, nurturing approach, and continuous communication, including updates with videos and report cards. The trainers' ability to balance firmness and patience is also appreciated, ensuring that dogs retain their unique characters post-training. Moreover, customers value the post-program support, such as troubleshooting and group classes, which foster a sense of community and ongoing development for the dogs. The staff's genuine care and willingness to address challenging dog behaviors and the ability to include necessary tools as part of the training package further contribute to customer satisfaction.

Concerns and Threads

While the narrative derived from customer feedback is overwhelmingly positive, it is implied that the cost of services at Downtown Dogs Chicago could pose as a barrier for some potential clients. The repeated mention of the training being a 'significant investment' or 'worth every penny' suggests that the services may not be easily accessible to all dog owners. Furthermore, while not explicitly stated in the reviews, there may be concerns about the use of certain training tools such as prong and e-collars, which can be controversial. While no negative outcomes were reported, some prospective customers might seek alternative training methods that do not involve these devices.

Frequently asked questions about Downtown Dogs

What is the success rate of the Board & Train program at Downtown Dogs Chicago?

According to customer reviews, the Board & Train program has a high success rate, with many clients reporting significant improvements in their dogs' behavior and obedience following the program. The trainers' expertise and the post-training support contribute to this success.

Is the training at Downtown Dogs Chicago tailored to each individual dog's needs?

Yes, the training at Downtown Dogs is described as being customized to each dog's behavioral challenges and personalities. Trainers provide individualized attention and adjustments to the training regimen to ensure effective outcomes.

What kind of support can I expect after completing a training program with Downtown Dogs Chicago?

Following completion of the training program, Downtown Dogs offers continued support which includes troubleshooting assistance, follow-up calls, group classes, and in some cases, additional private lessons, ensuring sustained progress and integration of trained behaviors.

Recent customer reviews and testimonials for Downtown Dogs

Downtown Dogs
Mimi Maman
5-Star
8 months ago
Downtown Dogs has seriously changed our lives and our Mini Aussie Louie's life for the better. Before training, Louie was very leash reactive/ aggressive towards other people and dogs. Going for walks used to be very anxiety-provoking for us, especially living in a pet-friendly condo building with dogs everywhere! It got to the point where he started reacting and biting us during our walks and that's when we knew he needed intensive training. We scheduled a consultation and were immediately impressed by knowledge and passion that Ari had for training. We felt confident that Downtown Dogs' team of trainers would help Louie build confidence and solidify foundational obedience skills for him to thrive in all settings. Having Louie attend the 3 week Board & Train program was the best decision we ever made. Louie was paired with Brooke, who is an INCREDIBLE trainer! She is patient, yet firm and has given us all the tools we need to be a successful team! Louie is still just as goofy and loving, but obedient and we no longer walk him in fear! We cannot thank Brooke and the staff at Downtown Dogs enough for the positive impact they have made on our lives. 1,000% recommend Downtown Dogs- they are worth the investment!
Downtown Dogs
Lindsey Nystrom
5-Star
3 months ago
They took amazing care of my beloved (foster) dog Rex. He can be a handful and they were not only capable and trustworthy, but flexible and kind with everything we needed. They went above and beyond to make sure he was taken care of and helped to keep Rex on his training course so he can get adopted! Can’t recommend them enough. Pic of Rex for cuteness cred.
Downtown Dogs
tricia robert
5-Star
a year ago
Downtown Dogs was the best experience we could have asked for! We got our 2 year old pit from a rescue in November and instantly knew we needed some support with her. She was overstimulated on walks, making it almost impossible to walk her. She was also a velcro dog with confinement issues. We sent her to the 3 week board and train and she came back an entirely different dog but with the same personality! Ari and Aliya were helpful before, during and after the process. Any troubleshooting that I need, they call me back right away. Unlike other board and trains, they continue supporting you after your dog leaves and that has made a huge difference. We continue group classes almost weekly and love the community there. Thanks to the entire staff!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Downtown Dogs's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Downtown Dogs

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
150
reviews
Excellent
Good
Average
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Poor
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About Downtown Dogs

Dog Trainers
Our dog training system sets up a communication system with your dog through markers. The learning phase is all through positive reinforcement. As the dog becomes fluent in the communication skills, the dog trainer introduces other quadrants of learning for the dog to be able to work through distraction and learn to control his/her impulses. The product is a happy, eager, attentive and obedient dog!
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