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Siamais Reviews Summary

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Thai Restaurants | Birmingham

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6, 7 Brindley Pl, Oozells St., Birmingham B1 2HS

Trustguide Rating

TrustScore®
A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Siamais?

As of Mar 15, 2024, 1927 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Siamais's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 15, 2024
Last updated
March 15, 2024

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Siamais's customer reviews analysis

The general consensus among recent reviews suggests that SIAMAIS maintains a commendable reputation, underpinned by a welcoming atmosphere, a varied menu, and consistent food quality. A number of patrons specifically praise the Thai cuisine as 'unreal', 'stunning', and 'flavourful', inciting memories of Thailand for one customer. There also appears to be satisfaction with the quantity of food served, particularly in set menus. While service quality is largely appreciated, there are criticisms noting slow bar service and varied experiences with staff ranging from 'very friendly' to 'not particularly friendly' and lack of attentiveness. Additionally, inconsistencies in dish preparation were noted, particularly in terms of spice balance, which appears to deviate from the expected complexity of traditional Thai cuisine. These reviews painting an image of a generally positive dining environment that might benefit from addressing certain inconsistencies in service and culinary execution.

Positive Feedback

Positive customer feedback for SIAMAIS focuses on its vibrant and lovely atmosphere, friendly and attentive staff, and a variety of menu options that cater to different dietary preferences, including vegetarian and vegan choices. The restaurant receives high marks for presentation and the quantity of food provided, especially for set menus which offer value for money. Specific dishes like the Satay Skewers, Massoman Curry, Thai Green Curry, and the Seafood Pad Thai are frequently highlighted as favorites. Desserts such as the Thai sticky rice pudding with mango are also commended. The provision of efficient service, even when dining alone, and the celebration of special occasions such as birthdays with takeout options, show the establishment's commitment to customer satisfaction and its capability to create a memorable dining experience.

Concerns and Threads

On the negative side, SIAMAIS appears to grapple with issues related to service and food consistency. Some customers report slow service at the bar and inconsistencies in staff friendliness and helpfulness. There is also a range of experiences with the food: while some dishes receive high praise, others are described as having had overcooked prawns or lacking in traditional Thai flavor depth, particularly noted in complaints about bland fish cakes and a poorly balanced papaya salad. High price points, particularly for the set menu, have led to some dissatisfaction when the quality of food did not meet expectational value. Issues with portion sizing created spatial challenges on the table, and one incident of an overwhelming amount of chili overshadowing the dish's flavors suggests a need to better tailor the spice levels to individual customer preferences.

Frequently asked questions about Siamais

Does SIAMAIS provide vegetarian or vegan options?

Yes, SIAMAIS offers a variety of vegetarian and vegan dishes, including a veggie platter and vegetable massaman, ensuring a diverse menu that caters to different dietary needs.

Can SIAMAIS accommodate special occasions and large groups?

SIAMAIS is known for its atmosphere and has been positively reviewed for handling special occasions like birthdays and group dining experiences, including the provision of set menus and takeout options for unfinished meals.

What should I expect from the set menu pricing at SIAMAIS?

The set menu at SIAMAIS is priced at a higher point, at around £45 per person, which includes a variety of dishes. While many customers find value in the quantity and presentation of food, some reviews suggest that the quality may not always align with the price, indicating the importance of reviewing the menu and prices beforehand.

Recent customer reviews and testimonials for Siamais

Siamais
Evita Grant
5-Star
4 days ago
Came here for friends birthday dinner, it was lovely atmosphere and food was gorgeous. Bar was a little bit slow but staff was very friendly and kind.
Siamais
Sammy Stefano
5-Star
a month ago
Served by the amazing and affable Ashanti. 🤩 you would be “Foolish” not to try this place! I never had a bottom to my glass of Prosecco! The food was unreal, I just wished I could have had 2 starters as I was very conflicted! However, the Satay Skewers and Massoman Curry is perfect if you fancy a meal with a nutty finish! I would 100% recommend this for you and your family/friends! They also had a variety of vegetarian substitutions! 🤙🏼
Siamais
shoyu kung
5-Star
a month ago
This is the best Thai restaurant in Birmingham!! Many dishes are quite flavourful which reminds me of food back home 🇹🇭 If you come as a grp and want to share the food, don’t forget to ask the staff to separate the rice from the dish. Just a mango sticky rice, mango is too sour
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Siamais's customers had a positive experience.

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Siamais

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
1927
reviews
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About Siamais

Thai Restaurants
Stylish Thai restaurant & cocktail bar with a clubby vibe & baskets hanging from the ceiling.
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