According to positive reviews, Service Star Realty is known for its ability to rent out properties promptly, often within a month of listing. They provide advice on rental pricing and improvements to make a property rental-ready, enhancing its appeal to potential tenants.
Yes, Service Star Realty offers an online portal where information can be accessed by landlords, and it facilitates automatic deposit of rental income, which is appreciated by clients, particularly those who reside out of town.
Some customers have reported issues with the company’s response times to maintenance requests and communication overall. There are also complaints regarding financial concerns such as reimbursement for expenses and charges for minor infractions, which have caused dissatisfaction among a subset of clients.