Reside Manchester's company reputation presents mixed reviews from customers, delineating various aspects of their customer service and property management experiences. The company is commended for its proactive and responsive team, with individual employees such as Mr. Max, Mrs. Megan Doyle, Zvi, and Abigail S. receiving high praise for their professionalism, attention to detail, and reliable communication. These positive reviews highlight key competencies in finding tenants, facilitating rental processes, quick problem resolution, and maintaining effective interactions with clients. In contrast, several customers report severe dissatisfaction, citing unaddressed maintenance issues such as insufficient hot water, water ingress, and non-operational windows and ventilation systems. This subset of feedback portrays a company that may sometimes be unprofessional and unhelpful, with reports of rude communications and failure to resolve tenant concerns efficiently. This dichotomy suggests that while some customers experience exemplary service, others endure significant hardships during their tenancy.