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Senza Pelo Medspa
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Senza Pelo Medspa Reviews Summary

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Spas | Phoenix, AZ

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5702 N 19th Ave, Phoenix, AZ 85015, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Senza Pelo Medspa?

As of Jun 18, 2024, 199 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Senza Pelo Medspa's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

she is AWESOME!!!!

wonderful bedside manner

professional and knows what she is doing

can’t believe how thin the hair has gotten

feel welcome and treated with kindness

so friendly and accepting

creating a welcoming atmosphere

highly satisfied with this product

staff is friendly, respectful

made to feel welcome

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 18, 2024
Last updated
June 18, 2024

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Senza Pelo Medspa's customer reviews analysis

An analysis of the latest reviews for Senza Pelo Med Spa reveals a strongly positive reputation, characterized by a high level of customer satisfaction across various aspects of their service. Recurring themes in the feedback include the professionalism and friendliness of the staff, particularly the technicians such as Karli and Jazmine, whose skills and bedside manner receive high praise. The spa seems to be recognized for its advanced technology and effective treatments in electrolysis and laser procedures, with many customers noting visible progress and comfort during their treatments. The inclusion of military members in transition among their customers and the attentive care received by them highlights the spa's commitment to community support and inclusivity. Additionally, the longevity of the customer relationships, some exceeding a decade, attests to the consistent delivery of quality services over the years. The overall impression is of a welcoming atmosphere, knowledgeable staff, and satisfactory results that encourage repeat and long-term patronage.

Positive Feedback

Key positive aspects highlighted in customer feedback for Senza Pelo Med Spa include the expertise of the staff, with various technicians such as Maria and Karli commended for their professional and knowledgeable approach to treatments. The spa's use of up-to-date equipment is appreciated by customers attentive to technological advancements, ensuring efficient and comfortable procedures. Several reviews emphasize the personalized care and attention to comfort during treatments, with the spa being commended for its accommodating service pertaining to scheduling and individual needs. The welcoming and inclusive environment is consistently mentioned, contributing to an overall customer experience that fosters a sense of community. Furthermore, the product offerings, like the HA5 for dark circles, are also perceived to bring successful results, enhancing the spa's reputation for providing effective cosmetic solutions.

Concerns and Threads

Despite the overwhelming positive feedback, the dataset provided lacks any explicitly negative critiques, making it challenging to delineate any substantial areas of improvement purely from the current reviews. However, one review does allude to a disagreement with another commentary about the inclusivity of the spa, suggesting that there may be an undercurrent of discourse surrounding this topic. To maintain objectivity, it is important to acknowledge that this single reference does not provide conclusive evidence of a negative aspect. Without additional negative reviews, it is not feasible to present a balanced critique regarding the customer experience at Senza Pelo Med Spa.

Frequently asked questions about Senza Pelo Medspa

What types of hair removal services does Senza Pelo Med Spa offer?

Senza Pelo Med Spa offers various hair removal services including electrolysis and laser treatments, employing up-to-date equipment for efficient and comfortable procedures.

How experienced are the technicians at Senza Pelo Med Spa?

Technicians at Senza Pelo Med Spa, such as Maria and Karli, are consistently praised for their professionalism and wealth of knowledge, with some staff members being noted for providing service for over a decade.

Are the treatments at Senza Pelo Med Spa suitable for individuals with sensitive skin?

Many reviews note the spa's personnel as attentive to individual needs, suggesting that treatments are adapted to accommodate clients with sensitive skin, ensuring minimal discomfort.

Recent customer reviews and testimonials for Senza Pelo Medspa

Senza Pelo Medspa
Laurence Kidd
5-Star
a week ago
So I just came back from a 1 hour electrolysis treatment with Karli... she is AWESOME!!!! SO kind, VERY knowledgeable...she put me at ease within seconds! It was like we were old friends! She was VERY fast, and I can absolutely see the difference in the area she worked on for me...I am VERY pleased with my progress. So pleased, in fact, that I booked a another session, 2 hours this time, only 6 days from now. I cannot recommend her enough. She is a joy!!!
Senza Pelo Medspa
Nya Reyes
5-Star
a month ago
Grateful for the community partnering with military members in transition. I have been participating in pre-surgery care for more than a year. The nurses have wonderful bedside manner and the folks at the office are very compassionate. The technician I see is Jazmine. She is a wonderful resource of knowledge and attentive to each client individual journey. A very positive aspect of my life. Mention baby Yoda …
Senza Pelo Medspa
Eugene K
5-Star
a week ago
Been coming to Senza for 10+ years for both electrolysis and laser. Mostly touchups at this point. Maria is professional and knows what she is doing and I've had positive experiences with the other techs as well. Over the years I've noticed the treatment equipment is regularly replaced with newer models. If you're the type to ask about the laser model when making an appointment this is a big plus. It made me comfortable that they are using the latest technology to get best results for minimal discomfort. Strongly disagree with another review implying they're only welcoming to LGBT. Never experienced an issue and found everyone to be overall friendly while providing services at reasonable cost.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Senza Pelo Medspa's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Senza Pelo Medspa

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
199
reviews
Excellent
Good
Average
Fair
Poor
More details

About Senza Pelo Medspa

Spas
Senza Pelo Med Spa has over 40 years experience in Electrolysis Permanent Hair Removal in Phoenix and 20 years expertise in Laser Hair Reduction.
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