Petals of Madinah has garnered a positive reputation based on the recent customer reviews. The company demonstrates a commitment to fulfilling customer requests, as evidenced by their adherence to specified instructions and willingness to accommodate last-minute amendments. Furthermore, the reviews consistently mention timely deliveries, with a commendable level of communication where updates are provided to customers. Notably, the creativity and capability of Petals of Madinah to craft exquisite arrangements based on minimal guidance have been well received. The approachability and friendliness of the staff, along with their proactive customer service, particularly during sensitive occasions like funerals, contribute positively to their image. However, there have been instances of dissatisfaction, particularly concerning delivery timings and perceived value which somewhat detract from the overall commendable service experience.