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Patara Fine Thai Cuisine Soho

Patara Fine Thai Cuisine Soho Reviews Summary

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Thai Restaurants | London

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15 Greek St, London W1D 4DP

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Patara Fine Thai Cuisine Soho?

As of Mar 13, 2024, 1110 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Patara Fine Thai Cuisine Soho's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 8, 2024
Last updated
March 13, 2024

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Patara Fine Thai Cuisine Soho's customer reviews analysis

The overall reputation of Patara Fine Thai Cuisine Soho appears to be a mixture of positive and negative experiences among customers. The prominent strengths highlighted by most patrons include excellent service and ambiance, with mentions of friendly and smiley staff from the entrance to exit. The restaurant's atmosphere and interior design are considered pleasing and contribute positively to the dining experience. However, food quality and authenticity seem to be areas of concern. There are reports of dishes such as chili calamari and pad Thai being below expectations, described as bland, dry, or not reflective of authentic Thai flavors. Some reviewers also noted inconsistencies between menu pictures and the served dishes, with comparisons of the food being more 'inspired' rather than authentic. Despite this, some customers applaud the establishment, calling it one of the best Thai restaurants in London, praising certain dishes, and the variety of the menu. The reviews suggest a place that excels in service and ambiance, yet has room for improvement in culinary consistency and genuineness in their Thai offerings.

Positive Feedback

Patara Fine Thai Cuisine Soho has clearly established a strong reputation for its service and ambiance. The staff is consistently described as very friendly, attentive, and welcoming, contributing significantly to the customer experience. The restaurant's ambiance is deemed notable, with remarks about its beautiful decor that imitates a Thai setting. Certain dishes have received particular acclaim, such as the Tom yum goong and Khoa soi. The restaurant also caters effectively to pre-theatre diners with fast service, and several patrons recommend trying the range of fruity cocktails and Thai wine, which are considered excellent complements to the meal. The 'silver' menu option, offering a variety of dishes to sample, is appreciated by customers looking to explore different flavors. Additionally, flexibility in accommodating requests, such as changing orders and providing tasty mocktails, adds to the positive aspects highlighted by patrons.

Concerns and Threads

On the culinary front, Patara Fine Thai Cuisine Soho faces criticism related to the food quality and authenticity. Some customers report that specific dishes, such as the chili calamari and the pad Thai, were served with issues like being bland, over-fried, or too dry, and therefore, not living up to expectations for Thai cuisine. There seems to be a recurring theme of the food not matching either the authentic taste patrons expect or the presentation in the menu, which leads to disappointment for some diners. Furthermore, although the ambiance is praised, the choice of non-Thai background music and overly dim lighting conditions have detracted from the dining experience for a few visitors. While the staff's service is highlighted positively, there are instances where customers' complaints about food were not met with apologies or tangible resolutions, which has been remarked upon as an area for improvement.

Frequently asked questions about Patara Fine Thai Cuisine Soho

Is Patara Fine Thai Cuisine Soho suitable for pre-theatre dining?

Yes, Patara Fine Thai Cuisine Soho offers fast service and is considered a good option for pre-theatre meals, according to customer feedback.

What are some recommended dishes at Patara Fine Thai Cuisine Soho?

Dishes like Tom yum goong, Khoa soi, silver menu options to sample various dishes, as well as the dessert offerings, have been highly recommended by patrons.

Does the restaurant offer authentic Thai cuisine?

The authenticity of the cuisine has been a point of contention, with some patrons finding the dishes to be more 'inspired' by Thai cuisine than authentic. However, certain dishes have been praised for their authenticity by other reviewers.

Recent customer reviews and testimonials for Patara Fine Thai Cuisine Soho

Patara Fine Thai Cuisine Soho
Queenie Wong
2-Star
5 months ago
Came here for dinner on a Friday evening after visiting an exhibition nearby. I saw the rating and reviews before making a reservation at this place thinking it would be good to try but honestly I was very disappointed with the food quality, of all things. We ordered the chili calamari as a starter to share but it was so bland with absolutely no salt or pepper in the batter and the batter itself was way too thick. The squid was obviously also over-fried and it was very hard to chew, what a poor starter for our meal. We complained to the waiter about it but we didn't even get an apology or offer to check with the kitchen. Also wasn't deducted on our bill. For mains, we went with prawn pineapple curry with coconut rice on the side and pad Thai with chicken. The curry was average, nothing exceptional to comment on this dish. The pad Thai was once again way too dry, couldn't taste much tamarind or fish sauce in the base and the chicken was very dry as well so it's basically just double dryness in this noodle dish. Vibes were good, nice interior design and normal level of noise as we were able to talk without having to shout but I didn't get why they were playing western songs in the background when it's a Thai place. Some local Thai music would have been so much better atmosphere wise. Service was the only good thing I suppose, friendly and smiley staff greeting us from entrance until exit. But frankly speaking I won't come back to this place ever again. It's not authentic or delicious at all.
Patara Fine Thai Cuisine Soho
Barbara A.
2-Star
2 weeks ago
Very friendly personnel. However I didn’t like the way my noodle was prepared. It was watery and looks different from the picture on the menu card. I complaint about this and they were very professional and friendly with their response which I really appreciate.
Patara Fine Thai Cuisine Soho
Warid Jindaluang
2-Star
3 months ago
Went for a 3 course meal with my partner, the food was good but it more of a inspired dish rather than authentic dish. Still very tasty but the flavours did not hit as well as I would expect thai food would be. Amazing dessert, cannot fault that. Lovely staff and medium noise level but seem a little quite to me as table next to me was listening to the conversation. Overall great dinner experience and would give the place a go again.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Patara Fine Thai Cuisine Soho's customers had a positive experience.

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Patara Fine Thai Cuisine Soho

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
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Overall Rating
4.3
/5
1110
reviews
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About Patara Fine Thai Cuisine Soho

Thai Restaurants

High-end Modern Thai cuisine in an authentically styled minimalist dining room.

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