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The overall reputation of Patara Fine Thai Cuisine Soho appears to be a mixture of positive and negative experiences among customers. The prominent strengths highlighted by most patrons include excellent service and ambiance, with mentions of friendly and smiley staff from the entrance to exit. The restaurant's atmosphere and interior design are considered pleasing and contribute positively to the dining experience. However, food quality and authenticity seem to be areas of concern. There are reports of dishes such as chili calamari and pad Thai being below expectations, described as bland, dry, or not reflective of authentic Thai flavors. Some reviewers also noted inconsistencies between menu pictures and the served dishes, with comparisons of the food being more 'inspired' rather than authentic. Despite this, some customers applaud the establishment, calling it one of the best Thai restaurants in London, praising certain dishes, and the variety of the menu. The reviews suggest a place that excels in service and ambiance, yet has room for improvement in culinary consistency and genuineness in their Thai offerings.
Patara Fine Thai Cuisine Soho has clearly established a strong reputation for its service and ambiance. The staff is consistently described as very friendly, attentive, and welcoming, contributing significantly to the customer experience. The restaurant's ambiance is deemed notable, with remarks about its beautiful decor that imitates a Thai setting. Certain dishes have received particular acclaim, such as the Tom yum goong and Khoa soi. The restaurant also caters effectively to pre-theatre diners with fast service, and several patrons recommend trying the range of fruity cocktails and Thai wine, which are considered excellent complements to the meal. The 'silver' menu option, offering a variety of dishes to sample, is appreciated by customers looking to explore different flavors. Additionally, flexibility in accommodating requests, such as changing orders and providing tasty mocktails, adds to the positive aspects highlighted by patrons.
On the culinary front, Patara Fine Thai Cuisine Soho faces criticism related to the food quality and authenticity. Some customers report that specific dishes, such as the chili calamari and the pad Thai, were served with issues like being bland, over-fried, or too dry, and therefore, not living up to expectations for Thai cuisine. There seems to be a recurring theme of the food not matching either the authentic taste patrons expect or the presentation in the menu, which leads to disappointment for some diners. Furthermore, although the ambiance is praised, the choice of non-Thai background music and overly dim lighting conditions have detracted from the dining experience for a few visitors. While the staff's service is highlighted positively, there are instances where customers' complaints about food were not met with apologies or tangible resolutions, which has been remarked upon as an area for improvement.
Yes, Patara Fine Thai Cuisine Soho offers fast service and is considered a good option for pre-theatre meals, according to customer feedback.
Dishes like Tom yum goong, Khoa soi, silver menu options to sample various dishes, as well as the dessert offerings, have been highly recommended by patrons.
The authenticity of the cuisine has been a point of contention, with some patrons finding the dishes to be more 'inspired' by Thai cuisine than authentic. However, certain dishes have been praised for their authenticity by other reviewers.