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As of Jul 05, 2024, 306 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Paris Alexander Day Spa's customer reviews analysis

Paris Alexander Day Spa appears to be held in high regard for the quality and variety of its services, as seen in the predominantly positive customer reviews. Customers praise the knowledge of the staff and the relaxing, zen-like spa atmosphere. The expertise of the aestheticians, particularly Robin and Ms. Alexander, is frequently highlighted, with clients noting the transformation of their skin and the valuable skincare advice provided. Tailored treatments like the

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The Paris Alexander Day Spa has garnered significant commendation for the expert services provided by its staff, notably for facials and massages, which are often highlighted as exceptionally relaxing and restorative. Clients feel educated on their skin's needs and commend the customized treatments, noting visible improvements in their skin after visits. The positive mentions of the interior design and atmosphere contribute to a soothing experience, encompassing a sense of zen and relaxation. Customers also appreciate the spa's embrace of technology, allowing for convenient electronic tipping. Furthermore, the explicit support for a black-owned business and the array of treatments offered, including specialized options like 'Vaccum Therapy' and sensitive skin products, is frequently celebrated, underlining the spa's commitment to diversity and personalized care.

Concerns and Threads

Despite the high praise, Paris Alexander Day Spa faces criticism in areas of operational missteps, specifically regarding administrative errors such as booking appointments when the practitioner is unavailable, leading to rescheduling issues and client dissatisfaction. Additionally, negative remarks about the massage service, such as a feeling of being rushed and the technician's seeming lack of confidence, may reflect an inconsistency in the caliber of some services offered. The strict cancellation policy also attracts negative feedback, as clients feel penalized by the full charge for cancellations made within 24 hours of the appointment.

Frequently asked questions about Paris Alexander Day Spa

What are the qualifications of the staff at Paris Alexander Day Spa?

The staff at Paris Alexander Day Spa are highly praised for their expertise. Aestheticians like Robin and Ms. Alexander are often commended for their knowledge and the education they provide to clients, along with giving tailored skin care advice. Additionally, staff members like Benny and Akosua receive acknowledgment for their exceptional service in facials and massages.

Does Paris Alexander Day Spa offer any unique treatments?

Yes, Paris Alexander Day Spa offers a range of treatments, including specialized options like 'Vaccum Therapy' which has been well-received by clients for its tension release benefits. Custom facials and sensitive skin care treatments are also available and highly recommended by customers.

What should I be aware of regarding the booking and cancellation policy?

It's important to note that Paris Alexander Day Spa has a strict cancellation policy. Clients are subject ResponseEntity.BodyTooLargeto a full payment charge if an appointment is canceled within 24 hours of the schedule. It's advisable to book and retain appointments with this policy in mind to avoid unexpected charges.

Recent customer reviews and testimonials for Paris Alexander Day Spa

Ronnie

5-Star

5 months ago

My experience was phenomenal! My facial with Robin was so relaxing and restoring, but also extremely informative. It felt like I had slipped into another dimension as Robin was working her magic! In addition to the amazing facial, I also received education about my skin and even a detailed skincare routine to follow when I returned home. My skin has been glowing and on point! The entire staff is so kind and wonderful. The interior of the Spa is extremely relaxing and has a zen energy to it! And this spa is Black-owned! Which is phenomenal! I am all about supporting Black-owned businesses! I will be back!

Sanaya

5-Star

6 months ago

Regrettably, my Swedish massage with Francese did not live up to expectations. The session felt hurried, lacked a soothing quality, and at times, it seemed she wasn't entirely confident in her approach. Despite my desire to enjoy it, the experience proved challenging. However the spa atmosphere was beautiful.

Donovan Surgick

5-Star

2 years ago

Decided to try out “Vaccum Therapy” with Lajoie. Had seen it on social media but never quite understood what the benefits were. After she broke it down for me and I tried it for myself might I say I was quite amazed. I definitely feel like I released tension in my back and knees. Cannot thank her enough for the treatment. I definitely recommend her services.

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Paris Alexander Day Spa's customer reviews analysis

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Concerns and Threads

Frequently asked questions about Paris Alexander Day Spa

What are the qualifications of the staff at Paris Alexander Day Spa?

Does Paris Alexander Day Spa offer any unique treatments?

What should I be aware of regarding the booking and cancellation policy?

Recent customer reviews and testimonials for Paris Alexander Day Spa

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