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Our Handmade Collective
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Our Handmade Collective Reviews Summary

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Gift Shops | Leeds

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104 Town St, Horsforth, Leeds LS18 4AH

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Our Handmade Collective?

As of Jul 16, 2024, 59 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Our Handmade Collective's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 16, 2024
Last updated
July 16, 2024

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Our Handmade Collective's customer reviews analysis

Our Handmade Collective in Leeds garners an overwhelmingly positive reputation from an array of customer reviews, signalling a consistently favorable customer experience that pivots on unique, well-crafted merchandise and an engaging retail environment. Customers frequently laud the quality and diversity of the handcrafted items sourced from local artisans. The store is celebrated as a preferred destination for those seeking distinctive and thoughtful gifts across various categories, including jewelry, bath and body products, and home decor. The shop's new location has enhanced accessibility, further amplifying customer satisfaction. Friendly and helpful staff, both online and in-store, contribute to a welcoming atmosphere that seems to exceed shoppers' expectations regularly. Moreover, the introduction of efficient shopping services such as click-and-collect during the pandemic has been well-received. A recurring trend is customers' high regard for the shop's ability to frequently refresh its inventory with novel items, a feature particularly appreciated by those aiming to avoid commonplace gifts.

Positive Feedback

Key aspects garnering positive feedback for Our Handmade Collective include high-quality craftsmanship and the vast variety of unique and well-designed items. The shop draws praise for its function as a go-to destination for one-of-a-kind, thoughtful gift-giving. The displays are consistently described as beautiful and well-stocked, facilitating an attractive shopping experience. The convenience of the new shop location and ease of online transactions for services like click-and-collect are additional positives. Customers also appreciate the opportunity to directly support independent creators and the frequent updates to the store's inventory, ensuring a steady supply of fresh choices for regular patrons. Notably, the shop's implementation of safety measures has made customers feel secure, even amidst the backdrop of the pandemic.

Concerns and Threads

The submitted reviews do not provide explicit negative feedback regarding Our Handmade Collective; rather, they are overwhelmingly positive. However, it can be implied that due to the uniqueness of items and frequent inventory updates, some customers may experience a sense of urgency to purchase due to the possibility of stock running out. Additionally, the exclusivity of the products might suggest higher price points compared to mass-produced items, potentially posing budget constraints for some buyers. As the data provided lacks substantial criticism, it is acknowledged that this analysis might not fully represent all experiences and that customers with negative feedback may have chosen not to post their reviews.

Frequently asked questions about Our Handmade Collective

Is Our Handmade Collective accessible to people who have mobility issues?

Yes, the new location has enhanced the accessibility of Our Handmade Collective, making it more convenient to get to for all customers.

Are the products sold at Our Handmade Collective sustainable or eco-friendly?

The shop features a variety of handmade items, often created from recycled materials, showing a commitment to offering sustainable and eco-friendly options.

Does Our Handmade Collective offer any services for customers who cannot visit the store?

Yes, Our Handmade Collective provides online shopping with an easy click-and-collect service, allowing customers to purchase items remotely and pick them up at their convenience.

Recent customer reviews and testimonials for Our Handmade Collective

Our Handmade Collective
Fred & Bo
5-Star
6 months ago
This shop is an explosion of high quality craftsmanship. So many different makers from Leeds and further afield. My go to shop for a unique and thoughtful gift. The new location makes it much easier to get to which is a huge bonus! The displays are beautiful, well stocked with a huge variety of well designed and made items.
Our Handmade Collective
Truly Scrummy
5-Star
2 months ago
Absolutely love this place! Whether it's some quirky jewellery, bath and body products, unique Yorkshire gifts or cards that you can plant! They've got you covered! Well worth a visit!
Our Handmade Collective
Diane Wilson
5-Star
a month ago
Fabulous little gift shop in Horsforth! The perfect place to look for gifts for that special person/persons in your life. Never fail to find something unique!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Our Handmade Collective's customers had a positive experience.

Positive
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Our Handmade Collective

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
59
reviews
Excellent
Good
Average
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Poor
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About Our Handmade Collective

Gift Shops
Founded in 2013, Our Handmade Collective now features thousands of handmade products that you just can’t find on the main high street. We’re proud of our Yorkshire heritage, and the majority of our Designer Makers are local to us with a few hand picked favourites from further afield. We sell gifts and cards for any occasion or recipient - so whether you’re looking for #justacard or if you want to #shoplocal we’ve got you covered! Proud winners of Gift Shop of the Year 24/25, 23/24, 22/23, 21/22 Yorkshire (Prestige Awards), Handmade Gifts Company of the Year 21/22 (Global Awards) and Handmade Gifts Company of the Year 21/22 West Yorkshire (UK Enterprise Awards). WE'VE MOVED! Our new shop is at 104 Town Street, Horsforth, open now!
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