Nha Trang One Reviews Summary

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Vietnamese Restaurants | New York, NY

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87 Baxter St, New York, NY 10013, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Nha Trang One?

As of Mar 13, 2024, 1302 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Nha Trang One's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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Nha Trang One's customer reviews analysis

Based on the customer reviews, Nha Trang One has established a reputation for offering authentic and flavorful Vietnamese cuisine at reasonable prices. Customers have praised the use of fresh herbs and the profound flavors present in dishes such as the curry chicken noodle soup, spring rolls, and Bún thịt nướng. The restaurant's longevity is attested to by a patron who has frequented it since childhood, lauding the consistent quality of the food and service over many years. However, the feedback has brought to light some inconsistencies, such as the less impressive seafood broth and a perceived decline in food quality by some long-time patrons post-Covid. Furthermore, quick service, both praised and viewed with suspicion for potentially pre-made dishes, demonstrates varying customer perceptions of what constitutes promptness versus freshness. The stark contrast in the food quality assessment suggests a variability in customer experience, with both commendable dishes and areas that fall short of expectations, especially regarding beverage offerings like Vietnamese coffee and peanut sauce accompanying shrimp rolls.

Positive Feedback

Positive sentiments from customers emphasize the authentic and delicious flavors of Nha Trang One's offerings, with recurring compliments on the freshness of ingredients and the skillful preparation of Vietnamese classics. Long-standing patronage suggests a trusted establishment, with specific dishes receiving high acclaim, such as the Bún thịt nướng and the perfectly seasoned pork chop. The 'explosion of flavor' in the curry chicken noodle soup, as well as the fresh, hand-wrapped spring rolls, stand out in customer reviews. Additionally, affordability and reasonable portion sizes, coupled with a cozy and unpretentious ambiance, contribute to customers' overall positive experiences. The generous servings of Pho and accompanying dishes like the banh mi also receive notable appreciation, along with a quick and welcoming service that adds to the appeal for repeat visits.

Concerns and Threads

However, some reviews outline notable disappointments and concerns that may affect the restaurant's reputation. These drawbacks include a watery peanut sauce and a strangely quick arrival of some dishes, which led to doubts about their freshness. The seafood Pho's broth has been described as lacking depth, which deviates from the expected richness of such a staple dish. Criticisms also touch upon a perceived decline in quality and menu options post-Covid, which one patron attributed to a potential change in ownership. Discontent was specifically expressed regarding the loss of unique offerings such as soft shelled crab and frogs' legs, with standard dishes like beef Pho failing to meet former standards. The sufficient yet blander flavors of some dishes, such as the fried spring rolls and calamari, have also been mentioned as aspects of decline, along with concerns about the establishment's ability to sustain itself in a highly competitive market.

Frequently asked questions about Nha Trang One

Is the cuisine at Nha Trang One authentic Vietnamese?

Yes, according to customer reviews, Nha Trang One is known for its authentic Vietnamese flavors and traditional dishes.

Are the prices at Nha Trang One considered reasonable?

Many customers have found the prices at Nha Trang One to be very reasonable, especially given the portion sizes and the quality of the food.

Has there been a noticeable change in the restaurant's quality post-Covid?

Some patrons have noted a perceived decline in food quality and a reduction in menu variety post-Covid, suggesting the possibility of ownership changes affecting the consistency.

Recent customer reviews and testimonials for Nha Trang One

Nha Trang One
Vasudha Sarawgi
5-Star
a month ago
Small location with delicious food. I got the curry chicken noodle soup and was delighted by the amount of fresh herbs used. Each mouthful was an explosion of flavor. Will definitely be back on my next trip.
Nha Trang One
colin chu
5-Star
a month ago
I’ve been here since I was a little kid going to the doctors in Chinatown with family and ten years later it’s still as amazing and tasty as ever. Good food and service as well as super authentic without any pretentious additions or spin-offs you see in modern day Vietnamese restaurants. Spring rolls wrapped in lettuce are crazy amazing. Review is short because there’s not much to say just come and try it. Plus prices are very reasonable.
Nha Trang One
Melvin Lopez
5-Star
4 months ago
The food was delicious, I ordered beef pho hoping that it was going to be a good choice, and it was, the meat was just how I like. The broth has the right amount of flavor, and I also ordered shrimp fresh rolls also delicious I just wish the peanut sauce were more flavored
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Nha Trang One's customers had a positive experience.

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Nha Trang One

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
1302
reviews
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Good
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About Nha Trang One

Vietnamese Restaurants

BBQ beef, pho, crispy squid & other Vietnamese eats are found at this enduring no-frills eatery.

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