New Eco Landscape Design + Build enjoys a robust reputation overall, underscored by a body of reviews that commend the company not just on the outcome of the projects, but on the process as well. Customers praise the team's friendliness, efficiency, and professional handling of projects, noting that the work undertaken is of high quality and aesthetically pleasing. Design and installation, modern perspectives, professional interaction, punctuality, and cleanliness during and after installation are frequently highlighted, suggesting a comprehensive customer satisfaction with the service provided. The feedback also reveals an admirable adaptability in accommodating changes during the project, as well as the company's willingness to engage in remote project management, evidencing their flexibility and outreach capabilities. However, there are pointed criticisms regarding their service selectiveness and communication when it comes to project budget and geographic location, which indicate room for improvement in accessibility and client engagement practices.
Positive customer feedback for New Eco Landscape Design + Build largely revolves around the company's professional conduct and the quality of its landscaping work. Customers cite several key aspects, including the expertise in executing modern, attractive designs, and the smoothness of the design process, characterized by responsiveness, effective communication, and the provision of multiple design iterations. The hands-on approach during installation, attentive service, and cleanliness of the team also receive praise. Several accounts underline New Eco's ability to manage projects remotely effectively, ensuring on-time deliveries within budget, which attests to their reliability and organizational skills. Practical insights during the design phase and the perceived fair pricing compared to competitors further enhance their positive reputation, alongside reports of completed projects that continually delight clients and passersby alike.
On the negative side, New Eco Landscape Design + Build has encountered criticism primarily related to its customer vetting processes and communication lapses. A notable grievance was expressed about the company's perceived socio-economic selectivity, which is reflected in their insistence on working only on projects exceeding a certain budget and within specific locales. A potential client felt alienated due to a lack of response after submitting their project details, which included a budget range that was apparently beneath the company's threshold, and a location outside their preferred geographic area. This mismatch in expectations versus service offerings suggests that transparent, upfront communication about service parameters, including minimum cost and operational areas, is an area in need of improvement to avoid disenfranchising potential clients.
New Eco Landscape Design + Build specializes in modern, professional landscaping projects that include design and installation of fencing, planters, trees, shrubs, flowers, as well as irrigation and lighting systems. They are capable of managing these projects remotely and offer a range of services from initial design to the final build.
While many clients have had successful projects with various budgets, some reviews have indicated a preferential focus on projects with a minimum budget of $40k and typically within Brooklyn or Manhattan. It is recommended to contact them directly to discuss your specific budget and location to determine feasibility.
Yes, New Eco offers comprehensive services that include multiple design iterations, material selection, and the provision of construction documents. They have a collaborative approach, providing timely updates and clear communication throughout the design process.
New Eco Landscapes has been designing and installing modern urban landscapes throughout NYC, Brooklyn and the surrounding area for more than a decade.Since the company’s inception we have been designing, building and maintaining landscapes with a focus on the sustainable use of plants and materials.Contact us today to discuss your project.
