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New Roots Landscaping Nursery & Antiques
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New Roots Landscaping Nursery & Antiques Reviews Summary

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Landscape Gardeners | Houston, TX

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5117 N Main St, Houston, TX 77009, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about New Roots Landscaping Nursery & Antiques?

As of Jun 10, 2024, 87 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of New Roots Landscaping Nursery & Antiques's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

fell in love with all the new beautiful plants

very happy

The service is super

went above and beyond my expecation

amazing job

like a little garden oasis

significantly healthier

accommodating and so easy

healthy and pest free

one of my top favorite

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 10, 2024
Last updated
June 10, 2024

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New Roots Landscaping Nursery & Antiques's customer reviews analysis

New Roots Landscaping Nursery & Antiques has established a strong reputation for quality products and exceptional customer service as indicated by recent customer reviews. Clients consistently praise the broad selection of healthy, unique plants and effective landscaping solutions. The staff, including Jessica and Gabriela, are frequently commended for their friendly and knowledgeable assistance. Expertise in addressing specific issues such as soil and drainage problems showcases the company's problem-solving capabilities and commitment to sustainability. The design work and execution of landscaping projects have made particularly powerful impressions, resulting in highly satisfied customers who appreciate the functional and aesthetic enhancements to their outdoor spaces. Convenience, ample parking, and competitive pricing further solidify the positive customer experience, cultivating a community of repeat patrons who view New Roots as a preferred choice in the region.

Positive Feedback

New Roots Landscaping Nursery & Antiques is distinguished by its offering of a wide selection of healthy, unique plants and well-executed landscaping services. The knowledgeable staff, particularly Jessica and Gabriela, have been instrumental in providing excellent customer service in selecting appropriate plants and assisting with design and implementation of landscaping projects. Their solutions to common issues such as poor drainage and soil quality have been effective and attributed to the sustainability and longevity of the landscaping work. Customers also appreciate the added value from fair pricing and special promotions, such as a 20% off sale, contributing to the positive reputation of New Roots as a reliable, go-to nursery. Moreover, the aesthetic appeal of the nursery itself has been a draw for customers, offering a respite from the urban environment.

Concerns and Threads

Despite the overwhelming positive feedback, there are few if any negative aspects consistently mentioned in the customer reviews. Any implicit negatives may revolve around the perceived expense associated with extensive landscaping projects. However, this is often juxtaposed with the recognition of the value and quality of the work done. Additionally, the specific nature of plant stock, as a small nursery may not have certain items in inventory all the time, could be a drawback for those seeking specific plant varieties. Nonetheless, these potential considerations do not seem to detract significantly from the customer experience, as evidenced by the predominantly positive testimonials.

Frequently asked questions about New Roots Landscaping Nursery & Antiques

Does New Roots Landscaping Nursery offer expert advice and assistance in plant selection?

Yes, the staff at New Roots, including employees like Jessica, are known for providing expert advice and assisting customers with plant selection, ensuring personalized and informed service.

Can New Roots handle complex landscaping issues, such as poor soil and drainage problems?

Absolutely, they specialize in solving complex soil and drainage issues by providing sustainable solutions that have been highly praised by past customers, ensuring long-term results.

Is there a variety of products available at New Roots beyond plants and landscaping services?

Yes, besides a diverse plant selection, New Roots also offers an assortment of garden decor, antiques, and other outdoor items, catering to a wide range of customer interests.

Recent customer reviews and testimonials for New Roots Landscaping Nursery & Antiques

New Roots Landscaping Nursery & Antiques
Javier Montoya
5-Star
2 months ago
Its been awhile since Ive been back here. Brought my husband here and fell in love with all the new beautiful plants. Jessica was amazing as soon as we walked in she assisted us and answered questions quickly. She helped us find what we were looking for. Very kind and welcoming. Sorry we came 30 minutes before closing.... but we will definitely return. Loved the pig plaque 🐖.
New Roots Landscaping Nursery & Antiques
Lisa Cochran
5-Star
2 weeks ago
Can't say enough good things about how my yard turned out. I was very nervous through the whole process, but Jim and Gabrielle held my annoying hand every step of the way. I have worked with 3 other companies that kept putting band aids on my poor drainage and soil problems. Jim and Gabriella came up with a plan, it was a bit like having your pipes redone at first, very expensive for things I thought I wouldn't really see but we were sick of replacing sod annually and watering all summer for the grass to die anyways. The team came in and took several layers of clay off the top of my yard, regraded the entire yard and added some amazing fertilizers, compost and other organic stuff before planting a beautiful ground cover that is much more drought tolerant than grass and better roots to keep all my new dirt in place. They cleaned and replanted all my beds and found me the perfect tree and boy am I picky! They added pavers all around my yard and pool creating a really beautiful natural looking area that is functional and stunning. I can't tell you how happy I am and have high hopes that I will have a beautiful yard for years to come instead of having to sink time and money into it every year to patch problems. I very much appreciate their expertise and their team's execution. The end result is better than I could have ever imagined.
New Roots Landscaping Nursery & Antiques
Antonio Helm
5-Star
a month ago
I have been to a few nurseries during lockdown. This was my favourite. The service is super. The selection good 1.50 herbs 300$ lawn ornaments. Wide selection of native plants. Service that puts you at ease,there’s is ample parking, and super con isn’t off North. Main. A first choice in are that has several nurseries Update on 7 may24 helped . Jessica helped me chose some native plants that brighten my yard while being low maintenance and resultant. The customer service is out standing reasonably priced and continently lp located, this a first choice
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of New Roots Landscaping Nursery & Antiques's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
New Roots Landscaping Nursery & Antiques

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
87
reviews
Excellent
Good
Average
Fair
Poor
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About New Roots Landscaping Nursery & Antiques

Landscape Gardeners
We are a landscaping company and plant nursery. Our shop is your local spot for plants, antiques and gifts. We offer Houston’s favorite natives, annuals, perennials and evergreens, plus succulents, cacti and tropicals. We also have the best in organic soils, fertilizers and amendments. Inside the shop is a curated collection of houseplants from classics to rarities. Once inside, you’ll discover that our shop is full of unique pieces with stories to tell. We offer an eclectic selection of pots, statuary, and garden décor. Looking for a special gift? Consider a custom arrangement. Our landscapes are eco-friendly, and can include custom stonework, patios, walkways, arbors, water features and more! Our photos and reviews say it all
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