An analysis of the gathered customer reviews reflects a generally positive reputation for Mr Fix- Phone & Computer- Buy/repair/sell. Customers frequently praise the company for its affordability, prompt service, and high-quality repairs. The shop attract customers with specialized needs, such as those needing repairs for less common devices like PS5s and LG phones, both of which were serviced promptly and with reported satisfaction. Several reviews underscore the reasonable pricing, often highlighting it as a key factor in their decision-making process. The business has also impressed many with its turnaround time, with several customers noting same-day services and quick resolutions to their hardware issues. This speed of service does not appear to detract from the quality of work, as feedback often includes notes on the effectiveness of the repairs. An ongoing theme is the professionalism and helpfulness of the staff, which, coupled with the cleanliness and organization of the premises, contributes to the company's favorable standing among these reviewers. However, one minor criticism identified is the need for improved communication during the repair process, suggesting that while the end results are satisfactory, the experience could be enhanced by more proactive updates from the company.
Positive customer experiences with Mr Fix- Phone & Computer- Buy/repair/sell are predominantly centered around the swift and efficient service, with numerous reports of same-day repairs. The company's ability to offer affordable prices while delivering high-quality work comes through as a compelling advantage that earns the business recommendations and repeat visits. Compatibility with a range of products, including video game consoles and less common phone brands, further bolsters the positive perceptions, addressing a gap that some other repair shops might not fill. Additionally, the personal touch of the staff, including acts of kindness such as giving away a needed screwdriver, enhances the customer experience. A high level of cleanliness and a professional atmosphere within the store were also positively noted in several reviews.
Despite the predominantly positive feedback, Mr Fix- Phone & Computer- Buy/repair/sell is not without points of criticism. One primary area where customers see room for improvement is communication during the repair process. Customers express a desire for more regular and informative updates about the status of their device repairs. The lack of ample communication suggests that while the technical services are more than satisfactory, the company could strengthen its customer service by providing more consistent and detailed communication throughout the repair timeline to better manage customer expectations and enhance overall satisfaction.
Mr Fix- Phone & Computer services a variety of devices including phones, computers, tablets, and video game consoles. They have experience with common brands and models as well as less common ones like LG phones and PS5 consoles.
Yes, many customers report swift repairs, with some even having their devices fixed on the same day. Time estimates are provided upfront, and the business has a reputation for quick turnaround times.
Yes, numerous customer reviews highlight the affordability of services at Mr Fix- Phone & Computer. Prices are often described as reasonable, with some noting that they are less than insurance deductibles or quotes from other repair shops.
Mr Fix is not your typical device repairing shop. We have been serving customers for years. Our experience makes us a top cell phone repair shop in Philadelphia that is always ready to serve customers on the go. We provide emergency and quick services, sometimes repairing your devices in minutes. We also provide micro-soldering service. Our trained and qualified technicians ensure that none of our customers leaves the store unsatisfied. We partner with trusted and reliable suppliers to provide you with quality products and spare parts for your devices. You may ask for a warranty on the services and accessories offered.
