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Medical Cosmetic Enhancements

Medical Cosmetic Enhancements Reviews Summary

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Spas | Washington, DC

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2311 M St NW suite 402, Washington, DC 20037, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Medical Cosmetic Enhancements?

As of Mar 13, 2024, 190 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Medical Cosmetic Enhancements's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 28, 2024
Last updated
March 13, 2024

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Medical Cosmetic Enhancements's customer reviews analysis

Medical Cosmetic Enhancements (MCE) generally displays a reputable image based on a collection of diverse reviews. Patients often praise the clinic for its professional services such as laser procedures, Botox, filler treatments, laser hair removal, and tattoo removal, noting the staff's ability to deliver natural-looking results, attention to detail, and the clean, well-maintained facility. Dr. Drew Varano, specifically, is heralded for his precision and expertise. However, there are considerable concerns surrounding administrative issues such as billing disagreements, intense marketing efforts, and customer service inadequacies, particularly related to Groupon deals and refund policies. The dissatisfaction seems to accumulate from miscommunications or perceived deceitful practices, but these negative experiences are contrasted by a prevailing number of satisfied clients who report effective treatments and commendable outcomes.

Positive Feedback

Positive feedback for Medical Cosmetic Enhancements frequently commends the precision and expertise of Dr. Drew Varano and the proficiency of the staff in conducting a variety of cosmetic procedures. Several reviews highlight successful treatment outcomes, particularly in areas of weight loss, tattoo removal, and laser hair removal. Customers appreciate the convenience of the location, the cleanliness of the office, and the facility's capability to provide a comfortable environment. Client testimonials often reflect a high degree of satisfaction with the results of their procedures, specifying attributes such as friendly staff, affordable pricing, effective treatments, and the ability to schedule appointments with ease. These recurrent praises suggest a strong patient satisfaction rate in various aspects of clinical and aesthetic service provision.

Concerns and Threads

Despite the general affirmation, Medical Cosmetic Enhancements faces criticism primarily regarding customer service and management practices. Key concerns noted by customers include misleading representations during promotion, particularly with Groupon offers, difficulties in securing refunds, and unprofessional behaviors attributed to the office staff. An alarming review accuses the clinic of unethical practices, citing failure in adhering to agreements and addressing negative feedback appropriately. Such experiences are reported to have led to frustration and the feeling of being scammed, which notably tarnishes the clinic's reputation in the eyes of those affected. These incidents underscore a divide between clinical performance and the administrative side of the patient experience, with the latter requiring attention for overall improvement.

Frequently asked questions about Medical Cosmetic Enhancements

What aesthetic services does Medical Cosmetic Enhancements provide?

Medical Cosmetic Enhancements offers a variety of cosmetic services including laser procedures, Botox, filler treatments, laser hair removal, tattoo removal, and weight loss programs.

Are the treatment results from Medical Cosmetic Enhancements generally effective?

Based on customer feedback, many individuals report effective results from treatments such as laser hair removal, weight loss, and tattoo removal. However, individual experiences and treatment effectiveness can vary.

How does Medical Cosmetic Enhancements handle customer satisfaction and issues with services?

While many customers express satisfaction with their services, there have been reports of challenges with customer service, particularly concerning Groupon deals and refund policies. Prospective clients are advised to clarify terms and conditions of service agreements and ensure they have a clear understanding of the refund policy before committing to treatment.

Recent customer reviews and testimonials for Medical Cosmetic Enhancements

Medical Cosmetic Enhancements
Cristina Gemelli
5-Star
a month ago
I highly recommend Dr. Drew Varano and his staff for anyone seeking laser procedures, Btx, and filler treatments. Their precision, responsibility, and ability to deliver natural and quick results are truly exceptional. Dr. Varano's great sense of proportions, attention to detail, and light hand ensure that you will get amazing results ! Trust me, you won't be disappointed!
Medical Cosmetic Enhancements
Oscar Fuentes
5-Star
a month ago
This was an awesome spot for getting my tattoo off. It did take a long time, 1 plus year, and only paid 100 each time. The staff was cool not overly fake nice.
Medical Cosmetic Enhancements
Arshdeep Dhanoa
5-Star
2 months ago
The intense Groupon marketing is happening for a reason. The office staff will misrepresent agreement and recommend incorrect treatments at their second jobs. The staff and Dr. Varano can’t write back the agreement in verbatim, can’t perform a simple logic check, do not understand what HIPPA violations mean. They want a quick buck and will not hesitate to lie - this place is cheap for a reason. MCE pays people for positive reviews and Varano bullies people under negative reviews. Trying to get a refund is a headache and they’ll charge instead of giving your money back after receiving poor service from a tired technician. Nor will they mail you the check after being asked by the Office of Attorney General because Emmanuelle will claim illiteracy again. The incompetency is unmatched at MCE.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Medical Cosmetic Enhancements's customers had a positive experience.

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Medical Cosmetic Enhancements

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
190
reviews
Excellent
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Poor
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About Medical Cosmetic Enhancements

Spas

Established 2003 we routinely perform over 5000+ treatments a year for skin and body enhancements. Coolsculpting , liposuction and 17 other cosmetic laser treatments . Dr Varano has performed over 3000+ liposuction treatments. Located in West End Washington DC with 2 other satellite locations in McLean and Arlington Virginia. Explore the latest non-invasive treatments, including CoolSculpting, Renuvion, J-Plasma, Laser Liposuction, Ultherapy, Juvederm, and more, at our state-of-the-art facility.

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