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Little Havana Gift Shop
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Little Havana Gift Shop Reviews Summary

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Gift Shops | Miami, FL

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1522 SW 8th St, Miami, FL 33135, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Little Havana Gift Shop?

As of Jul 16, 2024, 127 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Little Havana Gift Shop's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

enjoy coming to this family business

Delighted with the unique items

well respected family owned business

full of historical site, great food

best souvenir store

impressive range of products

cute little Cuba T-shirt

good collection of souvenirs

Always good for me

so nice of her

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 16, 2024
Last updated
July 16, 2024

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Little Havana Gift Shop's customer reviews analysis

The Little Havana Gift Shop enjoys a favorable reputation based on recent reviews, which reflect a consistently positive customer experience. Feedback indicates that it is a family-friendly business, which contributes to its warm and welcoming environment. Customers frequently mention the variety and quality of the goods available, alongside the reasonable pricing structure. Moreover, the inclusion of an online shop has been commended for its convenience and the benefit of free delivery services. The ability of the staff to provide helpful support is highlighted as a notable aspect of the shop's service. Recurring themes in the reviews include the praise for the unique and authentic range of products, the historical and cultural ambiance of the store, and the customer-centric approach demonstrated by the staff.

Positive Feedback

Key positive aspects of the Little Havana Gift Shop center around its varied and unique selection of merchandise, the approachability of the family-run business, and their commendable customer service. Clients are particularly impressed with the convenience provided by the online store and the free delivery service. The shop has been acknowledged for maintaining an authentic cultural atmosphere, with historical connections that seem to enhance the overall shopping experience. Customers have also expressed satisfaction with the non-opportunistic pricing, which stands out from typical tourist-centered establishments. The heartfelt assistance provided by staff, including special mentions of storing luggage and refusing tips, further underscores their dedication to formulating a positive rapport with their patrons.

Concerns and Threads

While the reviews provided do not explicitly outline negative aspects, it can be surmised that the Little Havana Gift Shop could face challenges with scalability due to its family-owned structure, especially when faced with increased demand from both in-store and online channels. Given that remarkably personal and considerate gestures by the staff are frequently mentioned, there may be a risk that such high levels of service could be difficult to maintain consistently as the business grows or during peak tourist seasons. Additionally, customers did not mention anything about return policies or customer support after purchase, which could be a point of concern for potential buyers that warrants attention.

Frequently asked questions about Little Havana Gift Shop

Does Little Havana Gift Shop offer unique or locally sourced products?

Yes, customers report that the Little Havana Gift Shop offers a variety of unique and culturally rich items, including products that are representative of the local Little Havana culture and history.

Can I shop online for products from Little Havana Gift Shop?

Certainly, the shop has an online store for your convenience, which has been praised for ease of navigation and the added benefit of free delivery.

Is the pricing at Little Havana Gift Shop competitive compared to other tourist shops?

Yes, reviews indicate that the gift shop offers reasonable prices and is considered less expensive than other tourist-targeted stores, with free extras like Cuban coffee on certain purchases.

Recent customer reviews and testimonials for Little Havana Gift Shop

Little Havana Gift Shop
Lismay Garcia
5-Star
5 months ago
A very nice family friend business I enjoy coming to this family business.last time I came here was 4 years ago I definitely had to return. Very nice quality and variety option for all. Definitely will be back here again..
Little Havana Gift Shop
Viviana Lafontant
5-Star
5 months ago
Delighted with the unique items and exceptional service at Little Havana's gift shop! The convenience of their online shop is an exciting addition, making it easier for everyone to explore and purchase their one-of-a-kind treasures.
Little Havana Gift Shop
angel bula
5-Star
5 months ago
This is a well respected family owned business went down to miami to vist and ranned into this nice gift shop. Very convenient and great prices. And staff are very helpful. Will recommend to anyone that is in the search or gifts/ more
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Little Havana Gift Shop's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%
More details
Little Havana Gift Shop

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
127
reviews
Excellent
Good
Average
Fair
Poor
More details

About Little Havana Gift Shop

Gift Shops
Laid-back shop with an easygoing vibe, offering Cuban souvenirs, T-shirts & more.
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