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Lincoln Park Aesthetics Reviews Summary

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Spas | Chicago, IL

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908 W Armitage Ave, Chicago, IL 60614, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Lincoln Park Aesthetics?

As of Jun 12, 2024, 61 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Lincoln Park Aesthetics's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

great experience

super happy with my decision

completely ghost customers

Staff is rude

No notice. No refund

deserves ZERO stars

they ghosted me

business closed

scammer it seems

still haven’t used the other 3 sessions

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 12, 2024
Last updated
June 12, 2024

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Lincoln Park Aesthetics's customer reviews analysis

Evaluating the company reputation of Lincoln Park Aesthetics based on recent reviews yields a multifaceted perspective. On a positive note, some reviewers speak highly of specific staff members, particularly acknowledging Crystal for her knowledge and the pain-free tattoo removal service she provides. The initial customer service, including greetings and process explanations, appears to be commendable. However, there's notable concern and dismay regarding the company's business practices. It is reported that a valued staff member, Jordan, unexpectedly quit, causing disruption in services for many clients. The reviews recurrently mention unprofessional handling of this departure by the owner, including avoidance of communication and refusal to issue refunds for prepaid services. This denotes a stark inconsistency in customer experiences. Additionally, sudden business closure without any prompt or clear communication has led to suggestions of a class-action lawsuit and upset customers left with incomplete treatments and financial losses.

Positive Feedback

Among the positive feedback for Lincoln Park Aesthetics, Crystal is frequently lauded for her expertise and effective pain management during tattoo removal procedures. Customers appreciate the attentive care and the consultation with an on-site physician when addressing health concerns related to laser treatments, reflecting a degree of professionalism and caution in how services are rendered. Moreover, the initial interaction at the facility is often described as welcoming, with staff providing a friendly atmosphere and clear explanations of processes. These attributes offer a glimmer of high-quality service that could be indicative of the potential for positive customer experiences when operations are functioning properly.

Concerns and Threads

Key negative aspects highlighted in reviews pertain to a sense of betrayal and financial loss due to unmet service commitments. Primary grievances include an abrupt cessation of business operations, leaving customers without notice or recourse for their advance payments. Additionally, after a notable staff turnover, namely the departure of Jordan, customers felt abandoned and the business's response was largely criticized as unprofessional. Efforts to seek refunds were reportedly met with excuses or silence, pointing to a lack of accountability. This recurring theme of communication breakdown and disregard for financial obligations is a glaring tarnish on the reputation of Lincoln Park Aesthetics.

Frequently asked questions about Lincoln Park Aesthetics

What should I do if I've purchased a service from Lincoln Park Aesthetics but the business is now closed?

Customers are advised to contact their payment provider or the platform through which they purchased the service, such as Groupon, to inquire about a refund. If no response is received from Lincoln Park Aesthetics due to closure, legal advice may be considered.

Are there any staff members at Lincoln Park Aesthetics particularly recommended for tattoo removal services?

Among the staff, Crystal has received positive feedback for her professional and knowledgeable service in tattoo removal. However, please verify current staff and business operations before scheduling.

How can I ensure the tattoo removal process at Lincoln Park Aesthetics will accommodate my health condition?

During the initial visit, it is important to discuss any health conditions with the staff. Lincoln Park Aesthetics has a history of consulting on-site physicians for customized care, but always confirm current practices beforehand.

Recent customer reviews and testimonials for Lincoln Park Aesthetics

Lincoln Park Aesthetics
Ana Beliz Olmeda
3-Star
6 months ago
I can’t believe it. I had to find out what was going on here due to the comments! As frustratedly stated by other customers, I also bought a Groupon for a tattoo removal. I haven’t completed the process and I have a few sessions left. It looks like Jordan, the woman myself and many others have been working with, has unexpectedly quit. Instead of being a professional about the situation, and issuing refunds, the owner has decided to completely ghost customers and ignore phonecalls. I had no idea what was going on and it sucks that I had to find out by checking out the reviews. I don’t think the owner or anyone else here had treated me terribly, they did a great job greeting me at the door and explaining the process. Overall a friendly atmosphere. Just wish my tattoo was gone!
Lincoln Park Aesthetics
Hina Xo
3-Star
7 months ago
If I could give zero stars that’s what it would be! Jordan has been doing my tattoo removal for almost 2 years and she just quit. Staff is rude and the owner owes me money for my last session, she keeps using the excuse her father is dying so she won’t have to pay me back my money so beware! And all the girls who work under her suck also. The only girl who was actually solid and good to me left. And I see why, staff must’ve teamed up on her! Hope a better business gets Jordan under them and actually takes care of her! My tattoo is almost gone because of Jordan! NO ONE ELSE AT THIS PLACE!
Lincoln Park Aesthetics
Sarah Mondragon
3-Star
a month ago
Bought a package from the place and they randomly closed. No notice. No refund. $1K lost. Who is down to go into a lawsuit together? 🤷🏼‍♀️
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 20% of Lincoln Park Aesthetics's customers had a positive experience.

Positive
20%
Neutral
0%
Negative
80%
More details
Lincoln Park Aesthetics

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4
/5
61
reviews
Excellent
Good
Average
Fair
Poor
More details

About Lincoln Park Aesthetics

Spas
Lincoln Park Aesthetics is a boutique skin care clinic located in the historic Armitage-Halsted District of Chicago, IL, and it houses state-of-the-art aesthetic technologies for nonsurgical and minimally invasive treatments of the skin, face, and body. Comprehensive consultations are held in private treatment rooms. The medical team at LPA has highly skilled injectors, certified laser technicians, and licensed aestheticians on staff. Men and women of all ages visit Lincoln Park Aesthetics for treatments, like laser hair removal, cellulite reduction, nonsurgical skin tightening, BOTOX injections, fillers, and much more. Lincoln Park Aesthetics is now accepting new patients.
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