Lakeside Terraces appears to have cultivated a supportive and responsive office team, with special commendation directed towards certain staff members such as Maija, Kristina, and Stacy for their exceptional customer service. Conversely, issues raised in the reviews center around apartment and maintenance concerns such as dated interiors, recording wear-and-tear, infestation problems, carbon monoxide leaks, and inconsistent responses to multiple maintenance requests. Positive experiences highlight the team's ability to ease the transition for new tenants and the engaging community atmosphere. On the flip side, severe incidents like carbon monoxide exposure and pest infestations have significantly tainted some residents' experiences, thereby influencing the community's reputation. Overall, the customer experience at Lakeside Terraces is a dichotomy of committed staff engagement and challenging living conditions.