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Sunnyside Cannabis Dispensary Reviews Summary

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Uncategorized | US

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7955 W Grand Ave, Elmwood Park, IL 60707, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Sunnyside Cannabis Dispensary?

As of Sep 01, 2024, 1349 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Sunnyside Cannabis Dispensary's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

trip a great experience

smile on my face

Everyone's very friendly

excellent customer service

was super helpful

Diverse Menu

fabulous customer service

above all else

horrible taste

no seal and the wrap around the edges were ripped

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
September 1, 2024
Last updated
September 1, 2024

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Sunnyside Cannabis Dispensary's customer reviews analysis

The overall company reputation of Sunnyside Cannabis Dispensary - Elmwood Park is predominantly positive, as derived from the recent customer reviews. Customers frequently praise the dispensary for its exceptional customer service, specifically highlighting the courteousness and knowledgeability of the staff, including individuals like Don, Robert, Roberto, Matt, Chris, and Noah. Clients seem to appreciate not only the interactions with staff members but also their efficiency in providing a great experience, finding deals, and giving attention to detail. While the dispensary's friendly service appears to be a significant factor in its positive reputation, there is mention of concern regarding product quality and packaging integrity in isolated incidents, indicating room for improvement in those areas.

Positive Feedback

Customer feedback for Sunnyside Cannabis Dispensary - Elmwood Park showcases several admirable traits, contributing to a strong positive reputation. Staff excellence is a recurrent theme, with employees being commended for their professionalism, helpfulness, and enthusiasm. Customers often feel valued and respected, thanks to high service standards and personable interactions. Many reviews explicitly thank team members by name, suggesting that the dispensary's personnel have made significant positive impacts on customers' experiences. Moreover, the dispensary is noted for providing product knowledge and discernibly helping customers save money through discounts and deals, which enhances the overall customer satisfaction. A diverse menu, loyalty rewards, and product availability complement these service strengths, making Sunnyside an attractive choice for consumers.

Concerns and Threads

While largely minor, negative customer feedback highlights two important areas for potential improvement. First, there have been instances where the product quality was suboptimal, with a particular customer describing the cannabis as harsh and comparing it unfavorably to homegrown alternatives. This experience points to issues with product consistency and expectations. Second, concerns about packaging integrity were raised when a customer received a product with a broken seal and torn wrap, which could suggest tampering or quality control deficiencies. These negative experiences, although isolated, suggest that while customer service is a strong point, Sunnyside should also ensure that product quality and packaging standards are meticulously upheld.

Frequently asked questions about Sunnyside Cannabis Dispensary

What are customers saying about the staff at Sunnyside Cannabis Dispensary - Elmwood Park?

Customers frequently commend the staff for their professionalism, helpfulness, and knowledge of the products. Staff members often make a notable positive impact on the shopping experience.

Does Sunnyside Cannabis Dispensary offer deals and discounts?

Yes, reviews mention that the dispensary regularly informs customers about ongoing deals, discounts, and loyalty rewards, helping them to save money on their purchases.

Have there been any complaints about product quality at Sunnyside Cannabis Dispensary?

Yes, there have been isolated complaints regarding the harshness and quality of certain cannabis products, as well as packaging that lacked proper sealing, which raises concerns over quality control.

Recent customer reviews and testimonials for Sunnyside Cannabis Dispensary

Sunnyside Cannabis Dispensary
M L
5-Star
a month ago
Thanks to Don and the entire customer service team for always making the trip a great experience. Most recently Don helped me and I'm thankful for his help and attention to detail which saved me some $. He was respectful and knowledgeable about the product and discount opportunities which resulted in buying a great product at an even better price! Thanks again for your professionalism, Don! I really appreciate it. 10/10 experience
Sunnyside Cannabis Dispensary
yanira colon
5-Star
a month ago
I don't come here often. Today I got Robert to help me. And help was an understatement. I left out of there with a smile on my face. He had a great smile. Very nice, very informative and just awesome vibes. I hope I get him as my cashier/helper every time I go! I will definitely start coming here more often just because of him. Thanks Robert!
Sunnyside Cannabis Dispensary
Winter Gaggley
5-Star
6 days ago
I've never had a bad experience here every time I go.Everyone's very friendly.They let you know if there's A coupon or deal going on or after if something special on your receipt to save it. Overall,I'm very happy. I've never been disappointed when I go there.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Sunnyside Cannabis Dispensary's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Sunnyside Cannabis Dispensary

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
1349
reviews
Excellent
Good
Average
Fair
Poor
More details

About Sunnyside Cannabis Dispensary

Uncategorized
Sunnyside Dispensary - Elmwood Park is a medical and recreational shop providing the best variety of cannabis products available in Illinois. Browse our live inventory, order online, and pick up in-store. Our friendly and knowledgeable staff are happy to share how cannabis can help your everyday wellness. We're located 0.5mi from the intersection of Grand and Thatcher and look forward to seeing you!
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