I recently had the misfortune of renting a car from Fox. One of the worst experiences I've had with a rental service. The car was outdated, with noticeable wear and tear. The exterior was scratched and dented, and the interior had an unpleasant smell that made the entire drive uncomfortable. The car’s performance was another major issue. It felt sluggish, and the brakes were alarmingly unresponsive. Every time I accelerated, the engine made a strange rattling noise, making me question the vehicle's safety. The gas mileage was also poor, far worse than advertised. Customer service was equally disappointing. They charged me for insurance and road side assistance when I did not approve and would not take the charges off - even after 1 day of having the rental. When I called to report the issues, the representative was dismissive and offered no assistance. They refused to exchange the car or provide a refund, leaving me stuck with a vehicle that was clearly not roadworthy.