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Kenji Manchester Arndale
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Kenji Manchester Arndale Reviews Summary

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Gift Shops | Manchester

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Manchester Arndale, 173 Halle Mall, Upper Mall, Manchester M4 1AH

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Kenji Manchester Arndale?

As of Jul 16, 2024, 204 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Kenji Manchester Arndale's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Great place for stationary items

Very amazing store

Bought a plushy shiba and it looks cute

pens especially are fab

atmosphere is so nice and warming

Super cute place

Amazing variety of cute stationary

Absolute pleasure! the staff, are extremely helpful

Beautifully arranged

Affordable prices for so many cute items

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 16, 2024
Last updated
July 16, 2024

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Kenji Manchester Arndale's customer reviews analysis

The reviews for KENJI Manchester Arndale suggest a generally positive reputation with standout features such as a wide range of stationary items, cute plush toys, and various knick-knacks that cater to different tastes. Customers show appreciation for the store's unique selection and the joy of discovering items that evoke a sense of childhood wonder. Recurring themes in customer feedback include the presence of a diverse inventory, from vegan sweets to Japanese drinks, and the charming atmosphere of the shop, which is often described as 'warming' and 'friendly'. Customer interactions with the staff are frequently cited as a highlight, with many reviewers expressing satisfaction with the helpful and bubbly service they received. However, there is some concern over pricing, with a few customers noting that certain items could be considered overpriced. Overall, the store appears to create a pleasant and inviting shopping experience, though the value proposition may not be consistent across the full product range.

Positive Feedback

Key positive aspects of customer feedback for KENGI Manchester Arndale are centered around the store's diverse product selection and engaging customer service. Shoppers are captivated by the wide array of stationary, cuddly toys, and unique knick-knacks. The inventory caters to various interests, offering everything from pens and pencils to coin purses and vegan treats. An integrated bubble tea place adds to the uniqueness and convenience. The store environment is consistently described as warm and friendly, contributing to a positive shopping experience. Staff at KENJI Manchester Arndale receive high praise for being polite, helpful, and bubbly, enhancing customer interactions and satisfaction. Additionally, the affordability of many items is appreciated, particularly for those looking for pocket-money prices or gifts.

Concerns and Threads

Despite the positive reception, certain negative aspects are evident in customer feedback. Some customers have reported that specific products, like keyrings, are overpriced, which has caused disappointment. While the unique selection is a draw for many, the perceived value of these items is not consistent for all shoppers. Additionally, one customer expressed a minor critique regarding the texture of a plushy product, wishing for a softer touch to improve cuddliness. These critiques suggest room for improvement in pricing strategies and product quality consistency to ensure customer expectations are fully met.

Frequently asked questions about Kenji Manchester Arndale

Are there any budget-friendly options available at KENJI Manchester Arndale?

Yes, many customers have noted that KENJI Manchester Arndale offers a variety of products at pocket-money prices, making it a good destination for affordable shopping.

Does KENJI offer any food items in their store?

Yes, KENJI Manchester Arndale has a selection of foreign foods, vegan sweets, drinks, and even an integrated bubble tea stand among other non-food items.

Is the customer service at KENJI Manchester Arndale generally well-received?

The staff at KENJI Manchester Arndale are frequently commended for being polite, helpful, and enthusiastic, contributing to a pleasant and memorable shopping experience for many customers.

Recent customer reviews and testimonials for Kenji Manchester Arndale

Kenji Manchester Arndale
Yeeman Sin
5-Star
3 months ago
Great place for stationary items pens , pencils, colours , note pads, rubbers, badges, stickers, hair clips, combs, hair brush, coin purses, sweets, mochi, Vegan sweets , drinks, crisps etc
Kenji Manchester Arndale
Wadz Haq
5-Star
2 months ago
Very amazing store i love it, so many random things in it, makes me feel like a kid again, some items are very overpriced though which make me sad, like the keyrings, £3.50 for one piece.
Kenji Manchester Arndale
Cathy Chan
5-Star
11 months ago
Love it love it love it!! I was surprised there is a Japanese shop at the mall and I’m glad I spotted it and went there to have a look! Bought a plushy shiba and it looks cute. I was hoping it could be softer so it is more cuddly🤩
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Kenji Manchester Arndale's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Kenji Manchester Arndale

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
204
reviews
Excellent
Good
Average
Fair
Poor
More details

About Kenji Manchester Arndale

Gift Shops
East Asian tastes continue to grow in the UK, and Manchester is no exception. Our KENJI store is proof enough – it’s home to row upon row of accessories, plushies and kitchenware inspired by Japanese culture. You can drop in for a stationery set and emerge with a cuddly toy bigger than your head! That’s the beauty of KENJI: our products are both practical and kawaii.
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