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Jade & Clover Reviews Summary

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Gift Shops | Dallas, TX

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2633 Main St #150, Dallas, TX 75226, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Jade & Clover?

As of Jul 17, 2024, 116 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Jade & Clover's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

I cannot recommend this place enough!

deserves time enjoying the healing, and calming space

Love this place!!!!

Wow wow wow OMG!!!!

An amazing idea and so much fun!!

So much fun!

absolutely loved it.

I LOVE this place!

Very nice atmosphere!

highly recommend stopping by

Unfortunately, when I got my plants repotted they ALL DIED!

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 17, 2024
Last updated
July 17, 2024

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Jade & Clover's customer reviews analysis

Jade & Clover has garnered a commendable reputation based on recent customer reviews which highlight a unique and positive shopping experience. A recurring theme is the enjoyable and interactive nature of the plant bar, which is frequently described as fun, therapeutic, and a creative outlet. The inviting atmosphere and welcoming staff are consistent mentions in the feedback, reflecting a customer-centric approach and strong community engagement through events such as movie nights and yoga. Additionally, the boutique's range of products, including jewelry, books, and terrarium accessories, appear to meet the diverse needs of its clientele. While reviews are largely positive, there is an isolated incident of dissatisfaction with a service provided, potentially indicating the need for attention to quality control and customer follow-up processes.

Positive Feedback

Customer reactions to Jade & Clover are predominately positive, with many expressing delight over the plant bar and the diverse selection of pots and plants. The distinctive experiences, such as building terrariums and the BYOB and pet-friendly environment, contribute to the shop's appeal. Positive interactions with the staff, including specific mentions of their friendliness and assistance, enhance the overall customer experience. Repeated praise for the ambiance and the inclusive variety of activities and products suggests that Jade & Clover successfully resonates with a wide range of interests, encouraging repeat visits and recommendations.

Concerns and Threads

Despite many positive remarks, Jade & Clover's reputation is not without its blemishes. One customer detailed significant disappointment after utilizing the plant repotting service, resulting in the death of all repotted plants. This review illustrates possible issues with the service, potentially related to the materials used or the care instructions provided. Additionally, the failure to reach customer service to address this concern is a critical point of feedback, indicating a gap in responsiveness and support that may detract from the overall positive impression of the company.

Frequently asked questions about Jade & Clover

Does Jade & Clover offer any interactive experiences or workshops?

Yes, Jade & Clover offers various interactive experiences such as a plant bar where customers can create their own terrariums. They also host community events, including movie nights and yoga classes.

Are there options for customers who want to visit Jade & Clover as part of a group event?

Certainly, Jade & Clover is an excellent venue for group events like bachelorette parties or work events. They accommodate groups, providing a fun and enjoyable planting experience that is also budget friendly.

What kind of products can I find at Jade & Clover besides plants?

Jade & Clover offers a wide assortment of products including crystals, terrarium accessories, candles, jewelry, books, gift items, and more. They have a variety of unique items suitable for gifts or personal use.

Recent customer reviews and testimonials for Jade & Clover

Jade & Clover
Cierra Curtis
5-Star
4 months ago
I cannot recommend this place enough! I want to take all of my friends here! Everything was so cute, the space was so inviting, and the plant bar was SO much fun! Super happy with how they turned out. I payed ~$35 for my plant (green pot), the pot, and the additional decorations.
Jade & Clover
Lorenzo hubbard Designs
5-Star
11 months ago
Every SOUL deserves time enjoying the healing, and calming space that is Jade & Clover! Returning to this incredibly unique boutique, that has something wonderful for everyone; afforded me the opportunity to share even more, than just visiting once. At Jade & Clover, I’ve found amazing gifts of jewelry, & books for friends, clients, and yours truly. The therapeutic experience of the friendly staff, and owner, guiding me through building my own terrarium plant, made this visit even more amazingly perfect; (she’s a loving, and beautiful addition to my home; haven’t named her yet.) I love that Jade & Clover offer this experience, to share with our friends, and love ones; even adding bottles of wine, if you’re so inclined “FABULOUS!” Be sure to follow them on social, because they do some fun events, including movie nights, and yoga. Shop small, give big! Xoxo Lorenzo
Jade & Clover
Melody Beers
5-Star
9 months ago
Love this place!!!! We went here during a bachelorette weekend for a friend and we had the best time!!! Frank (one of the owners) was so kind & helpful! There were so many options to choose to pot any plant that you wanted. It was a blast- great atmosphere & experience!!! And they are BYOB and pet friendly! Whether you’re in the area by yourself or with a group- I definitely recommend stopping by. :)
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Jade & Clover's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Jade & Clover

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
116
reviews
Excellent
Good
Average
Fair
Poor
More details

About Jade & Clover

Gift Shops
At Jade & Clover, we're known for our unique variety of one-of-a-kind gifts, accessories, and a curated selection of house plants + cacti & succulents. Located in east Dallas, Texas, right in the heart of Deep Ellum, Dallas, TX & now in Phoenix, AZ. For the past six years, Jade & Clover has proven to continually bring good vibes to our customers and the neighborhood...and we're just getting started.
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