The compilation of reviews for Instinct Dog Behavior & Training reflects a predominantly positive reputation, with customers expressing appreciation for the personalized and compassionate approach taken by the trainers. Key elements contributing to the company's favorable repuation include the evident success in addressing behavioral issues, such as fear reactivity, lack of leash manners, and aggression, as well as educating owners on behavior management and training methods. There is a repeated mention of trainers providing bespoke solutions tailored to each dog's needs and a dedication to follow-up, ensuring that both dogs and owners are confident in maintaining new skills outside of the training environment. However, a few reviews note disappointments related to communication and follow-through on promised services, indicating areas for potential improvement in customer experience and service consistency.
Instinct Dog Behavior & Training has garnered praise for several key aspects of their service. Trainers are consistently described as patient, knowledgeable, and caring, often going above and beyond to support both the dogs and their owners. The success stories shared by many customers—ranging from improvements in handling anxiety and reactivity to mastering leash manners and obedience—demonstrate significant behavioral progress that has positively impacted the lives of the dogs and their families. Customers also appreciate the thorough intake process that allows the trainers to tailor the training to each dog's unique history and needs. The transformative experiences often lead to long-term relationships between trainers and clients, underscoring the trust and satisfaction customers have with Instinct's services.
Despite many positive reviews, Instinct Dog Behavior & Training does face some criticism, primarily centered around issues related to communication and management. A few customers have experienced unfulfilled service components, such as promised follow-up home visits that were not scheduled or completed. Additionally, there are instances citing a lack of upfront information regarding the suitability of a dog for the training program, leading to substantial financial implications without the expected outcomes. In some rare cases, the cleanliness and health management of the facility are questioned, with reports of dogs contracting illnesses like Giardia or kennel cough. These negatives, though less frequent than positive comments, highlight areas in which Instinct could further refine their client communication and facility management to enhance the overall customer experience.
Instinct Dog Behavior & Training specializes in a range of behavioral issues including fear reactivity, anxiety, leash aggression, lack of leash manners, obedience problems, and various other behavioral concerns. They customize their training plans based on the specific needs of each dog.
Yes, Instinct trainers often provide follow-up support after the completion of training programs. This includes progress updates during training, home visits to ensure skills are transferred to the dog's everyday environment, and ongoing communication for further assistance.
Instinct Dog Behavior & Training focuses on positive, compassionate training methods. They aim to build trust and confidence in dogs while teaching them new behaviors, rather than employing negative reinforcement techniques.
Instinct was founded on the principle that dogs are family. At each Instinct facility, experienced teams of certified, veterinarian-recommended trainers and behavior consultants are guided by this simple principle, and are committed to providing help and hope to every dog and owner – no matter how difficult a situation may seem – through practical, positive, and effective training and behavior consulting services.
