Featured review

As of Jun 10, 2024, 70 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Link to verified review

Ecolandscapes Design's customer reviews analysis

EcoLandscapes Design, LLC appears to enjoy an impressive company reputation based on the analyzed reviews. Exceptionally positive comments are made concerning their professionalism, quality of work, and customer service. Customers appreciate the creative designs, attention to detail, and usage of native plants. The team, led by Dan and featuring members like Seth, Jason, Brandon, and Tim, is praised for their responsive and communicative approach from project inception to completion. Moreover, post-project support stands out as a significant feature, with the team's proactive response to issues, such as the swift resolution of a drainage problem due to unforeseen weather conditions. Timely project completion, despite unforeseen delays, cleanliness at the worksite, thorough communication, and a willingness to accommodate last-minute changes contribute to the company's strong reputation. While the gathered data from the feedback is overwhelmingly positive, it is worth noting if any patterns of negative experiences emerge over time to maintain an objective perspective.

Positive Feedback

EcoLandscapes Design, LLC's reviews pinpoint several positive aspects. Customers express satisfaction with the team's creativity, craftsmanship, and dedication to environmentally-friendly practices, including the use of organic materials and the installation of native plant species. Highlighted across several reviews is the seamless communication and responsiveness from the team, especially from the company's head, Daniel. Clients are particularly impressed with the transformations of their spaces into attractive and functional landscape designs that incorporate elements like raised beds, blue stone patios, and custom fencing. The aspect of customer service is frequently mentioned—clients appreciate the team's attentiveness after project completion, such as Daniel's promptness in addressing and solving unforeseen drainage issues. Professionalism and approachability of on-site teams, their clear explanations, and attention to customer needs, even in the smallest details, set apart EcoLandscapes Design from competitors.

Concerns and Threads

While the majority of the feedback for EcoLandscapes Design, LLC is overwhelmingly positive, the data provided does not include explicit negative experiences or criticisms from the customers. However, in an objective analysis, it is important to consider that the absence of negative reviews in this dataset does not guarantee the lack of any negative experiences; this can sometimes indicate a selection bias or that dissatisfied customers may not have shared their opinions online. Additionally, while the responsiveness to a drainage issue was ultimately viewed positively, it is a reminder that unexpected challenges such as weather and its impact on projects could lead to initial concerns. Customers should, therefore, maintain open communication with the team throughout the project to promptly address any potential issues that may arise.

Frequently asked questions about Ecolandscapes Design

Does EcoLandscapes Design specialize in any particular type of landscaping or design?

EcoLandscapes Design is renowned for its use of native plants and organic materials. They seem adept at crafting landscapes that are not only aesthetic but also environmentally friendly and sustainable, with a focus on creating spaces that attract local wildlife such as birds and butterflies.

How does EcoLandscapes Design handle project changes or unforeseen issues?

The company is depicted as highly responsive and flexible. It has received praise for consistently communicating with clients and handling unforeseen issues, such as weather-related challenges, with prompt and effective solutions.

Post-project support is a highlighted strength, with clients mentioning follow-up care instructions for new gardens and willingness to resolve post-completion issues or enact guarantees, such as plant replacements. The team's attentiveness to customer satisfaction continues even after the job is finished.

Recent customer reviews and testimonials for Ecolandscapes Design

Jamie Timmons

5-Star

2 weeks ago

Highly recommend—stop searching and reach out to this team! We had a fantastic experience with Dan, Seth, and the whole crew. They helped us bring a vision of a new walkway + colorful, naturalist beds to life. The communication from everyone involved was so thorough and helpful. Things were on time (even with some rain delays) and exactly as described. The end product is already better than we imagined and it’s only going to get better as the plants mature. The crew left everything clean and set us up for success with maintenance. Wonderful customer service from start to finish and really beautiful and creative work.

Urszula Pruchniewska

5-Star

a month ago

We had a wonderful experience with EcoLandscapes Design, who built a new fence and raised bed and laid down a beautiful bluestone patio in our South Philly back yard. Dan is a creative, caring, and communicative business owner. His team, led by Seth, was an absolute pleasure to work with - they did a truly fantastic job and were so nice and helpful throughout. After they were done, we had a small issue with drainage (because right after they laid down the patio, there were torrential downpours for days, not allowing our pavers to settle). I'm not kidding when I say within five minutes of emailing Dan on a Friday evening to let him know, he called us to say he and Seth were coming over right away to take a look. Because of continued bad weather, they had to come back a few times over the next few weeks to make sure everything was good. Yes, they made our patio a little slice of heaven, but we were actually the most impressed with their post-project attentiveness and customer-focused desire to make everything right. Now we have a perfect space and can't wait to enjoy it over the summer! Highly, highly recommend!

Shannon M

5-Star

7 months ago

We had EcoLandscapes recently come out to help us tackle some steep slopes with poor soil on our property. This is the kind of business you want to work with. Daniel was knowledgeable, pleasant, professional and responsive. His team, led by Mike, was great - careful and professional. My neighbors even commented on how great they were working (when I wasn't home during the day) which says a lot. We had a huge rocky, woodland meadow, a blooming pollinator bed and rain garden installed. Looks great now, can't wait to see they grow next spring!

Read all reviews

Ecolandscapes Design Reviews Summary

Trustguide Rating

What do customers say about Ecolandscapes Design?

Own this business?

Featured review

Ecolandscapes Design's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Ecolandscapes Design

Does EcoLandscapes Design specialize in any particular type of landscaping or design?

How does EcoLandscapes Design handle project changes or unforeseen issues?

Recent customer reviews and testimonials for Ecolandscapes Design

Satisfaction Score

Overall Rating

About Ecolandscapes Design