Featured review

As of Aug 30, 2024, 693 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Delta Tire's customer reviews analysis

After analyzing various customer reviews, Delta Tire emerges with a strong reputation for attentive and efficient service. Customers consistently praise the company's team for professionalism, kindness, and skill, articulating that staff across all levels, from reception to mechanics, display a high standard of customer care. The company's ability to address problems quickly, often going above and beyond the usual scope of service, is a recurring theme. Instances of providing emergency services without charge and their willingness to ensure customer safety and convenience, such as arranging alternative transportation and personal follow-ups, have reinforced a positive image. The sentiment indicates that Delta Tire is not only competent in their technical service but also in crafting a memorable customer experience, fostering a sense of trust and appreciation among clients.

Positive Feedback

Delta Tire has received considerable commendation for several key aspects of their service. Firstly, customers appreciate the rapid and effective resolution of issues, from simple repairs to more complicated mechanical work, highlighting the company's commitment to getting drivers back on the road swiftly. Staff members, including front desk personnel and mechanics, receive accolades for their exceptional customer care, often described as professional, amiable, and informative. Complimentary services, such as tire repairs and emergency fixes, are particularly appreciated, hinting at the company's dedication to customer safety over immediate profit. Throughout the reviews, the sense of relief and gratitude from travelers encountering unexpected vehicular problems reflects the vital support Delta Tire has provided in stressful situations, with special mention to the kindness extended through gestures like giving Mother's Day flowers.

Concerns and Threads

The reviews provided do not contain explicit negative experiences or criticisms regarding Delta Tire's service. However, it is worth noting that an absence of negative feedback in a given dataset may not conclusively represent the overall customer experience, as it is possible that dissatisfied customers chose not to leave reviews, or their feedback was not included. Therefore, this analysis may be limited by the range of feedback available and should not be considered an exhaustive assessment of customer dissatisfaction.

Frequently asked questions about Delta Tire

What types of tire services does Delta Tire offer?

Delta Tire offers a range of tire services including sales, repairs for issues like slow leaks and flat tires, and maintenance. They are known for addressing problems quickly and effectively.

How does Delta Tire handle emergency situations?

Customer reviews suggest that Delta Tire is highly responsive to emergency situations, offering timely service and sometimes even at no charge. They have been known to provide fixes minutes before closing and manage to keep customers safe on their travels.

Are the staff at Delta Tire knowledgeable and communicative?

Yes, customers frequently praise the staff for being professional, kind, and skilled. They are commended for explaining issues thoroughly and providing advice on vehicle care, thus indicating a high level of expertise and good communication.

Recent customer reviews and testimonials for Delta Tire

Trista Jarrell

5-Star

a week ago

Taken my last two vehicles here for all the maintenance. The entire team has been awesome. Purchased our tires from Delta and they always take care of us when we have any problems. Today they pulled a screw out of my tire, repaired it and fixed my taillight. Service is always quick and great.

Patricia

5-Star

3 weeks ago

You guys were Awesome! RV shutdown on I40. Was towed there. I had called and referred to a truck servicing only diesel and got a referral to Delta Tires. They took care of the customers ahead of me, but not long before closing they had diagnosed the problem as a starter coil. Parts were there and they started working. EVERYONE from the young lady who answered the phone when I called, all the way to the mechanic who worked on my RV were professional and kind! I was truly blessed to have found skilled and honest mechanics and staff to help me when I needed it most! You guys were AWESOME! BEAR dog and I thank you for everything!

Georgina Bijarro

5-Star

a month ago

I highly recommend Delta Tires to everyone! While my encounter with the company was completely by chance due to my vehicle breaking down during a road trip to California, I will say the staff was extraordinary. I absolutely love the customer service given by Antonio and each staff member I interacted with from the front counter to the individual who replaced my tires and the mechanic which completed the repairs. Everyone took the time to explain each issue with my vehicle. Not only did Delta Tires do a great job with my vehicle, but they went ABOVE AND BEYOND to provide transportation to my family and I to Albuquerque to rent a vehicle so we could continue with our travels while they completed the repairs to my vehicle. I again will recognize Antonio, who again took his own personal time to meet with my family and I on a Sunday when the business was closed, allowing us to pick up my vehicle and explain the repairs and provide information regarding future care of my vehicle. I do not have enough words to express my gratitude. Quality work, affordable pricing and exceptional service, Highly recommend Delta Tires!

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Delta Tire Reviews Summary

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Featured review

Delta Tire's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Delta Tire

What types of tire services does Delta Tire offer?

How does Delta Tire handle emergency situations?

Are the staff at Delta Tire knowledgeable and communicative?

Recent customer reviews and testimonials for Delta Tire

Satisfaction Score

Overall Rating

About Delta Tire