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Cienega Med Spa
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Cienega Med Spa Reviews Summary

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Spas | Los Angeles, CA

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375 N La Cienega Blvd, Los Angeles, CA 90048, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Cienega Med Spa?

As of Jun 18, 2024, 604 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Cienega Med Spa's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

always professional and very clean

phenomenal experience

absolutely gorgeous

tons of appointments

wonderful at the front desk

amazing job

great customer service

kind and informative

phenomenal service

truly amazing and gentle

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 18, 2024
Last updated
June 18, 2024

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Cienega Med Spa's customer reviews analysis

The reputation of Cienega Med Spa is overwhelmingly positive, as indicated by customer reviews that commend the professionalism of the staff, the cleanliness of the spa, and the quality of treatments received. Customers consistently praise the spa for its convenience, citing the ease of scheduling appointments, including last-minute bookings and walk-in availability. The staff, particularly named individuals such as Jessica, Nurse Alex, RN Alma, and front-desk personnel like Chelsea and Kyle, receive accolades for their exceptional service, knowledge, and abilities to make clients comfortable and at ease. Noteworthy is the emphasis on painless laser hair removal experiences and the thorough explanation of processes, enhancing customer confidence and satisfaction. Furthermore, the positive aesthetic outcomes and overall experiences contribute to a strong company reputation that appears to encourage repeat visits and high recommendations.

Positive Feedback

Cienega Med Spa excels in service delivery, as many clients express satisfaction with the professional and amiable demeanor of the staff. Nurses and practitioners, such as Nurse Alex and RN Alma, are particularly highlighted for providing comfortable and reassuring experiences, especially for first-time clients undergoing treatments like fillers and botox. The spa's focus on cleanliness and maintaining inviting locations in Santa Monica and West Hollywood is also a significant positive aspect. Moreover, the spa's flexibility in accommodating clients through ample appointment availability, including the acceptance of walk-ins, is a source of high customer appreciation. Clients also express happiness with the results of their treatments, which drives loyalty and positive word-of-mouth referrals.

Concerns and Threads

Despite the abundance of positive feedback, there are negligible specific negative aspects mentioned in the client reviews provided. This scenario indicates either a lack of negative experiences among the group of reviewers or a tendency for satisfied customers to provide feedback more readily. Without detracting from the positives, it is crucial to recognize that the absence of critical reviews does not necessarily equate to a flawless customer experience for every individual. Prospective clients would benefit from thorough research and may wish to seek additional reviews or testimonials that include a broader range of experiences before making a decision.

Frequently asked questions about Cienega Med Spa

Can I book a last-minute appointment at Cienega Med Spa?

Yes, Cienega Med Spa is known for its ample appointment availability and can often accommodate last-minute bookings, as well as accept walk-in clients when possible.

Are the treatments at Cienega Med Spa painful, particularly laser hair removal?

Reviewers have highlighted the painless nature of the laser hair removal treatment at Cienega Med Spa, suggesting that it stands out in comparison to other providers and yields satisfactory results.

Is Cienega Med Spa suitable for first-time clients looking to get fillers or botox?

Absolutely, first-time clients at Cienega Med Spa have reported positive experiences, noting that the staff, including nurses and practitioners, provide comprehensive explanations and a comfortable environment for those new to such cosmetic procedures.

Recent customer reviews and testimonials for Cienega Med Spa

Cienega Med Spa
david gonsenhauser
5-Star
a month ago
Went for cortisone treatment with Jessica. I’ve been a client for many years now. My wife does all the time as well. The staff is always professional and the spa is always very clean. They are also very good about getting me in whenever I need them. Thank you Cienega Med Spa!!
Cienega Med Spa
Sarah Simmons
5-Star
2 months ago
Had a phenomenal experience at Cienega med spa with Nurse Alex! It was my first time getting filler and she not only made the experience so comfortable but also fun! I was nervous going into it, and she was more than happy to answer all my questions and make me feel super at ease! I would HIGHLY recommend her and can’t wait to see what magic she works next!
Cienega Med Spa
Mina Donlic
5-Star
3 months ago
Cienega Med Spa is absolutely gorgeous. I love both the Santa Monica and West Hollywood location. The staff keeps the place spotless. I have never had a bad experience here. I always try to schedule my appointments but occasionally I'm near by and will do a walk in and they are always willing to fit me into their busy schedules. Everyone is so nice and knowledgable. The front desk staff is phenomenal. The nurses are the sweetest. The NP at Weho is amazing. I always do my treatments with RN Alma. She really takes her time and explains everything so thoroughly to me. One thing the med spa doesn't do very well is advertise just how truly painless their laser hair removal is!! I've been to other med spas where they say their laser is painless and it is not but at this place, you really don't feel a thing and it gives great results!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Cienega Med Spa's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Cienega Med Spa

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
604
reviews
Excellent
Good
Average
Fair
Poor
More details

About Cienega Med Spa

Spas
Upscale medical spa for beauty and wellness treatments such as Botox, laser skin treatments, Coolsculpting, Emsculpt, and vitamin IV hydration.
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