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Booker Flowers & Gifts
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Booker Flowers & Gifts Reviews Summary

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Florists | Liverpool

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7 Booker Ave, Liverpool L18 4QY

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Booker Flowers & Gifts?

As of Jul 15, 2024, 290 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Booker Flowers & Gifts's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 15, 2024
Last updated
July 15, 2024

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Booker Flowers & Gifts's customer reviews analysis

Analyzing the collection of customer reviews for Booker Flowers and Gifts - Flower Delivery Liverpool, a clear picture emerges of a company that has established a robust reputation for delivering quality floral services, particularly for weddings. Clients repeatedly commend the brand for its outstanding service and attention to detail. A theme of personalization stands out from these assessments; from tailored consultations for brides to preferences for rustic arrangements. Communications appear to be efficient, with a notable mention of a new system that provides updates on delivery status which adds to the company's reliability and commitment to customer satisfaction. The positive experiences extend beyond the quality of the flowers to the logistical aspects of service, such as punctuality and adaptability in the event of a wrong address being provided.

Positive Feedback

The key positive aspects, as derived from customer feedback, predominantly revolve around Booker Flowers and Gifts’ excellent service quality and handcrafted arrangements that cater to individual preferences. Customers particularly highlight the company's expertise in handling wedding floral arrangements, with frequent attestations to the beauty and appropriateness of the designs, indicating a consistent delivery of services that meet or exceed expectations. Furthermore, efficient delivery punctuated by a high level of communication, such as text updates, reinforces the company's reliability. The personal touch from the team, including efforts for special occasions and the willingness to offer expert advice during consultations, contributes significantly to a wholesome customer experience.

Concerns and Threads

Upon reviewing customer feedback for Booker Flowers and Gifts - Flower Delivery Liverpool, no overtly negative experiences have been provided in the reviews shared. All reviews reflect a positive reception to both the products and services offered by the company. However, this absence of criticism should not be misconstrued as a lack of areas for improvement. A comprehensive analysis would ideally benefit from a wider range of feedback, which may not be fully represented in this dataset. Hence, potential customers should remain open to seeking additional sources of review for a more balanced understanding.

Frequently asked questions about Booker Flowers & Gifts

Do Booker Flowers and Gifts offer consultations for wedding floral arrangements?

Yes, Booker Flowers and Gifts provide in-depth consultations for wedding floral arrangements, allowing couples to discuss their preferences and receive expert advice to ensure that their floral designs are in line with their vision for the special day.

Are there any delivery updates provided by Booker Flowers and Gifts for orders?

Yes, Booker Flowers and Gifts has a new system that sends out text message updates to customers when their flowers are out for delivery and once they have been delivered, ensuring transparent and efficient communication.

Is same-day delivery available at Booker Flowers and Gifts?

Booker Flowers and Gifts does offer same-day delivery on orders, subject to certain conditions such as the time of the order and availability. It's recommended to contact them directly to confirm same-day delivery options.

Recent customer reviews and testimonials for Booker Flowers & Gifts

Booker Flowers & Gifts
Dan Barry
5-Star
4 days ago
My wife and I got married on 28th June 2024 and we used Booker flowers for our wedding flowers. As our wedding reception was in Sefton Park Palm House, we didn't feel we needed too many flowers in the venue itself. When my wife had her consultation with the staff at Booker- they were really helpful and as they regularly do weddings at the Palm House, they were able to offer their expert advice on what they believed would be suitable for what she wanted. My wife opted for a display on the top table; along with button holes for the groom and groom party, bridal bouquet and bridesmaids; a flower wand for our little flower girl and wrist corsages for some of the ladies. On the morning of the wedding, Booker florists delivered the table display to the Palm House and also took all of the other flowers to the address where the Bride was getting ready. This was an excellent service as it meant that my Best Man could collect the button holes from there and everything was all organised. My wife had opted for an orange terracotta colour scheme and the flowers were just beautiful and worked so well with the theme. A fantastic service and the flowers gave our wedding that extra special touch. Would definitely recommend 👌
Booker Flowers & Gifts
Joanna Hufton
5-Star
4 months ago
Exceptional service as always, the new system which sends out a text when flowers are out for delivery and once they’ve been delivered is the best and the girls always put together beautiful bouquets that suit my rustic preference! My favourite florist in Liverpool!
Booker Flowers & Gifts
Lesley Bell
5-Star
3 months ago
The wonderful team at Booker did the flowers for my wedding, And just WOW! They went way beyond what I expected, and attracted so many comments. The team are wonderful, thoughtful, and really listened. Id recommend them highly, particularly for your big day.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Booker Flowers & Gifts's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Booker Flowers & Gifts

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
290
reviews
Excellent
Good
Average
Fair
Poor
More details

About Booker Flowers & Gifts

Florists
We’re an award-winning Liverpool florist specialising in hand made arrangements for all occasions using only top-grade flowers. Delivered by hand, we offer same day, three hour and Sunday flower delivery, plus UK and worldwide via Interflora. Rated best Liverpool florist by ‘Three Best Rated’ and North West Regional Winner at the English Wedding Awards, we’re passionate about our flowers and our planet and use only the most beautiful environmentally friendly packaging for our ethically sourced flowers. Also open Sundays, for wedding flowers, bespoke funeral tributes, celebrations or a simple bouquet to brighten up your day, we’d love to meet you in our shop, or visit our website for a wide range of exquisite flowers and unique gifts today.
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