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Bonnie Fleurs Florist
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Bonnie Fleurs Florist Reviews Summary

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Florists | Glasgow

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148 Busby Rd, Clarkston, Glasgow G76 8BH

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Bonnie Fleurs Florist?

As of Apr 09, 2024, 269 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Bonnie Fleurs Florist's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 9, 2024
Last updated
April 9, 2024

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Bonnie Fleurs Florist's customer reviews analysis

The overall company reputation of Bonnie Fleurs Florist reflects a strong commitment to customer satisfaction and product quality, evidenced through the content and sentiment displayed in recent customer reviews. These testimonials indicate that the florist has consistently provided high-value service for various special occasions, particularly weddings. There is specific commendation for their attention to detail, ability to exceed expectations, and provision of highly personalized services that align with customers' visions. Recurring themes include praise for the beautiful and fresh flower arrangements, reliability in delivery, especially for time-sensitive events like weddings and funerals, and the accommodating nature of the staff, willing to make last-minute changes and add personal touches that enhance the experience. Customers also value the ease of online ordering from afar, with international orders being delivered on time.

Positive Feedback

Positive feedback for Bonnie Fleurs Florist centers on several key aspects that contribute to Their strong reputation. Exceptionally tailored arrangements that surpass client expectations are frequently cited, highlighting the skill and attentiveness of the florists. Prompt and reliable delivery services, crucial for event planning and special occasions, also receive widespread appreciation. Customer service excellence further characterizes the business's positive image, with reports of friendly staff who accommodate changes gracefully and delve into personal requests, such as incorporating sentimental items into bouquets. Moreover, value for money is another positive note, with the cost of services perceived as reasonable. Lastly, the freshness and longevity of the flowers, and the careful thought put into the presentation, contribute to a strongly positive customer experience.

Concerns and Threads

Based on the provided reviews, there are minimal to no explicit negative customer experiences reported for Bonnie Fleurs Florist. The reviews are overwhelmingly positive, with little mention of dissatisfaction or areas for improvement. However, this absence of criticism should not be taken as a definitive absence of any negative aspects. It is important to understand that the sample of reviews may not fully represent all customer experiences and that unvoiced issues might exist among a wider clientele.

Frequently asked questions about Bonnie Fleurs Florist

Can Bonnie Fleurs Florist accommodate specific floral requests for weddings?

Yes, Bonnie Fleurs Florist specializes in custom wedding arrangements and goes above and beyond to meet specific client requests, ensuring that the final product aligns with or exceeds the client's vision.

Does Bonnie Fleurs offer international flower delivery services?

Yes, Bonnie Fleurs Florist provides international delivery services, with customers reporting successful orders and delivery from the USA to Glasgow.

Can changes be made to orders close to the delivery date?

According to customer feedback, Bonnie Fleurs Florist is accommodating when it comes to making changes to orders, even up to the day before an event, voicing their commitment to customer satisfaction.

Recent customer reviews and testimonials for Bonnie Fleurs Florist

Bonnie Fleurs Florist
Rachel Maclaren
5-Star
3 days ago
Bonnie Fluers provided our wedding flowers as part of our package with the Torrance Hotel. I paid a little extra for specifics of what we were looking for. Cannot thank them enough and recommend them enough either, our flowers were absolutely beautiful and everything that I could have hoped for and more! I was really nervous as I was very set on what I was looking for and how I wanted them to look, they exceeded my expectations massively and really done a wonderful job replicating and adding to images I showed them. I have attached some photos of the flowers and again thank you 🤩💐❤️
Bonnie Fleurs Florist
Lynsey Riggans
5-Star
3 weeks ago
I honestly can’t rate this florist high enough, not only did they make our beautiful wedding bouquets ( which were complemented by all our guests ) I even got a lovely surprise from my son with the most gorgeous bouquet of flowers for Mother’s Day!! 💕 thank you Bonnie Fleurs, you made my day!! Xx
Bonnie Fleurs Florist
Colto231
5-Star
a month ago
Use the florist regularly as my partner lives locally. Delivery or Collection, service is excellent and quality of Bouquets and Flowers are great value. Thoroughly recommend.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Bonnie Fleurs Florist's customers had a positive experience.

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Bonnie Fleurs Florist

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
269
reviews
Excellent
Good
Average
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Poor
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About Bonnie Fleurs Florist

Florists
Florist selling fresh flowers in modern and classic arrangements, for gifts and special occasions.
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